Joseph Olmo

Operations and records professional with experience supporting clinical, retail, and administrative environments through accurate recordkeeping, inventory tracking, data validation, customer service, and process documentation. Experienced maintaining confidential and audit-ready clinical records, resolving discrepancies, coordinating daily workflows, and supporting inventory control. Proficient with Microsoft 365 and Excel, with a strong focus on organization, accuracy, communication, and dependable operational support.

Lab Data Analyst Intern - Orange County Urology Associates - Laguna Hills, CA

(2021-12 - 2022-12)

Supported clinical data management and reporting by maintaining accurate laboratory and administrative records across structured datasets. Utilized Excel and established review procedures to validate information, resolve discrepancies, and support medical and administrative reporting.

• Entered, validated, and maintained confidential clinical and laboratory records used for internal review and operational reporting.
• Reviewed and cross-checked records to identify missing information, duplicate entries, formatting inconsistencies, and reporting discrepancies.
• Produced recurring and ad-hoc Excel reports using formulas, tables, filters, and organized reporting files for medical and administrative staff.
• Documented repeatable review procedures while maintaining organized, confidential, and audit-ready clinical records.

Team Manager - 626 Games - Artesia, CA

(2017-06 - 2020-06)

Directed daily operational workflows in a high-volume retail environment while maintaining inventory, transaction, product, and performance records. Coordinated staff priorities and used spreadsheet-based tracking to support inventory control, product availability, and operational accuracy.

• Maintained and reconciled inventory, product, transaction, and operational records to support daily inventory control and reporting.
• Investigated and corrected inventory and record discrepancies, helping keep product information and stock records accurate.
• Coordinated daily staff priorities and trained employees on documentation procedures, record accuracy, and workflow expectations.
• Identified recurring workflow issues and recommended process improvements to reduce errors and improve efficiency.

Barista & Sales Associate - Pengo Drink Station - Lake Forest, CA

(2017-08 - 2019-10)

Supported high-volume customer and retail operations while maintaining accurate transaction, sales, inventory, and restocking records. Utilized point-of-sale and inventory information to support product availability and consistent daily operations.

• Processed high-volume customer orders and point-of-sale transactions while maintaining accurate sales and transaction records.
• Monitored inventory and restocking requirements, identified discrepancies, and supported opening, closing, cash-handling, and daily operational procedures.

Club President - Saddleback College - Circle K International - Mission Viejo, CA

(2016-03 - 2017-04)

Rebuilt a nearly inactive collegiate service organization by establishing its operational foundation, developing a 9-member board, and increasing active membership from 3 to 36+ members.

• Recruited, trained, and developed a 9-member officer board, establishing responsibilities, reporting procedures, and organizational expectations.
• Established member tracking, event planning, service-hour documentation, officer communication, reporting, and district compliance processes.
• Increased active membership by 1,100% from 3 to 36+ members through recruitment, engagement, leadership development, and consistent programming.

Distinguished Club Secretary - Irvine Valley College - Circle K International - Irvine, CA

(2015-03 - 2016-03)

Managed club-wide records, reporting, and member participation data for a collegiate service organization with 50+ members. Created structured event and reporting templates used by officers to document attendance, service hours, event classifications, finances, and organizational activity for monthly and annual district reporting.

• Created standardized event and reporting templates tracking attendance, service hours, event classifications, finances, and organizational activity.
• Compiled membership, meetings, service hours, fundraising, expenses, and event data into recurring district reports supporting compliance and annual reporting.

Division 41 South Lt. Governor - Key Club International - Lake Forest, CA

(2013-03 - 2014-04)

Served as the primary liaison supporting communication, reporting, and chapter operations across 10 Key Club International chapters at separate high schools. Coordinated with chapter officers, faculty advisors, divisional leadership, and district leadership while tracking participation and organizational activity.

• Coordinated communication and operational support across 10 chapters, working with club officers, faculty advisors, divisional leadership, and district leadership.
• Compiled monthly divisional reports tracking service hours, events, participation, and chapter activity across all 10 organizations.

Associate of Science - Computer Science - Santa Ana College & Santiago Canyon College