Joseph Post

Customer service professional with 6+ years of enhancing guest experiences and delivering efficient service. Demonstrating strong teamwork, sales, and training skills, with proven adaptability in dynamic environments. Passionate about applying expertise to contribute to team success and elevate customer satisfaction.

Pest Control Technician - Go-Forth Pest Control - Manassas, VA

(2026-03)

• Conducted thorough inspections to identify pest infestations, termites and more to assess treatment.
• Trained on safe handling of chemicals and proper application techniques.

Server - Dolce Vita Restaurant - Fairfax, VA

(2025-07 - 2026-03)

• Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
• Managed multiple tables efficiently, ensuring timely order delivery and attentive service.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.

Server - One Bar and Grill - Fairfax, VA

(2025-04 - 2025-08)

• Maintaining cleanliness and providing an unforgettable experience
• Managing other waitstaff and ensuring ample training
• Consistently utilized persuasive communication and in-depth menu knowledge to effectively upsell food and beverage items

Delivery Driver - Amazon - Jacksonville, FL

(2023-09 - 2025-03)

• Deliver packages efficiently, enhancing customer satisfaction and optimizing route planning.
• Ensure timely deliveries, contributing to a seamless logistics process and reducing delays.
• Maintained vehicle cleanliness and performed morning inspections to ensure operational readiness.

Server and Expeditor - Nancy Lopez Legacy Country Club - The Villages, FL

(2021-02 - 2023-08)

• Served guests efficiently, ensuring satisfaction and adherence to food safety protocols.
• Enhanced customer experience by effectively managing orders and timely food delivery.

Line Cook - Chili's - Ocala, FL

(2020-07 - 2021-03)

• Operated all kitchen stations, ensuring smooth workflow and timely meal preparation.
• Led line operations, optimizing efficiency and reducing wait times.
• Trained new staff, enhancing team performance and skill proficiency.

Cook - Pizza Hut - Ocala, FL

(2020-01 - 2020-07)

• Enhanced team communication, resulting in smoother operations.
• Prepared high-quality pizzas and menu items following standardized recipes and procedures.

Crew Member - Bojangles - Ocala, FL

(2018-12 - 2019-12)

• Managed drive-thru and front counter, enhancing customer satisfaction and service speed.
• Adapted to dynamic tasks, demonstrating strong work ethic and flexibility.

High School Diploma - West Port High School (2020-06)