Joseph Santaana

With over 20 years of dedicated experience in public safety and security management, offering extensive work in operations management, policy implementation, and strategic planning, with a proven ability to enhance safety protocols and deliver exceptional service in high-expectation environments. Capable of proactive problem-solving and operational excellence with comprehensive security leadership experience, coupled with commitment to service excellence and relationship-building.

Associate Director of Public Safety - Pratt Institute

• Oversaw daily security operations for a large campus
• Managed a staff of 40
• Implemented and revised policies and procedures
• Reviewed incident reports
• Coordinated security for special events with various departments and external agencies
• Spearheaded a Field Training Officer Program
• Developed an Operations Guide with 83 instructional guidelines
• Maintained contract compliance
• Worked with Clery Act compliance and crime statistics