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Joshua Casey

Joshua Casey

Marine Corps Veteran | CompTIA Security+ | Security Clearance Eligible

Talent
Centennial, COMember since June 13, 2026
User communicationTroubleshooting notesIssue triageEscalationCustomer-facing supportLinux fundamentalsCommand-line basicsMicrosoft OfficeMicrosoft 365Equipment setupInspectionsDiagnosticsPeripheralsPrintersWorkstation movesTool controlTCP/IP basicsIP addressingDNS/DHCP conceptsWi-Fi conceptsRouting and subnettingCompTIA Security+Access control basicsLeast privilegeRisk awarenessAccount management conceptsPythonSQLAWS labsCloudWatch/VPC Flow Logs
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User communicationTroubleshooting notesIssue triageEscalationCustomer-facing support

About

Marine Corps veteran and cybersecurity student building toward an entry-level IT support role. My background is in hands-on technical work: troubleshooting equipment, using manuals and diagrams to narrow down problems, documenting what was done, and explaining issues clearly to other people. I bring a steady, practical approach to support work and am comfortable learning from senior technicians while helping users with hardware, accounts, software, and basic connectivity problems.

Experience

Support Equipment Electrician / Technician - U.S. Marine Corps

(2016-08 - 2021-09)

Maintained and repaired mission-critical electrical and mechanical systems in a high-accountability environment where downtime mattered.

  • Worked through technical manuals, schematics, inspections, and step-by-step testing to find the cause of equipment problems instead of guessing.
  • Set up, moved, inspected, and supported equipment while following safety procedures, tool control, and repeatable work processes.
  • Kept supervisors and team members updated on what was wrong, what was tested, what was fixed, and what still needed follow-up.
  • Helped train junior Marines on maintenance checks, documentation habits, and safe troubleshooting practices.

Automotive Mechanic Helper - U.S. Army Automotive Skills Center

(2022-04 - 2023-04)

  • Assisted technicians and customers with diagnosing vehicle issues, explaining problems in plain language, and supporting repair workflows.
  • Used preventive maintenance, safety procedures, and organized troubleshooting to help resolve problems efficiently.

Automotive Mechanic - Lexus of Winter Park

(2023-10 - 2024-05)

  • Performed diagnostics and repairs using service documentation, scan tools, and systematic testing on complex vehicle systems.
  • Documented findings and repair actions clearly so work could be reviewed, followed up, and completed consistently.

Education

Associate of Applied Science - Cybersecurity - Pikes Peak State College (2026)

Skills

Marine Corps VeteranCompTIA Security+Security Clearance Eligible

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