Joshua Fort

Over 5 years of diverse experience in the food service industry and HVAC installation, with hands-on exposure to mechanical systems, wiring basics, and electrical safety awareness.

Strong operations mindset: project coordination, inventory control, budgeting, and team leadership. Adaptable and quick learner with a focus on safety, accuracy, and quality control. Proficient in identifying workflow inefficiencies and implementing process improvements.

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working as collaborative team member.

Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Owner at Soulful Solutionz LLC (2022-03 – Present)

Managing all aspects of business operations including staff supervision, marketing, financial management, and operational efficiency.

• Supervised six staff members, fostering a diverse and collaborative team environment.
• Implemented efficiency improvements to enhance operational productivity and cost control.
• Designed and executed marketing initiatives, ensuring adherence to health and safety regulations.
• Emphasized safety protocols and process discipline throughout all operations.
• Managed daily operations.
• Developed marketing strategies to enhance brand visibility and client engagement.
• Maintained financial records and managed budgeting for business growth.
• Trained and mentored staff in customer service and best operational practices.
• Managed daily operations of business, including hiring and training staff.

Co-Owner at The Tea and Coffee Spot LLC / Wake'em Up (2018-02 – 2020-01)

Coordinated daily operations, inventory management, and supply chain. Implemented procedures to maintain profitability and safety standards. Adapted to sudden closures due to COVID-19 with proper shutdown procedures.

• Coordinated daily operations, inventory management, and supply chain.
• Implemented procedures to maintain profitability and safety standards.
• Adapted to sudden closures due to COVID-19 with proper shutdown procedures.
• Managed day-to-day business operations, including staffing, inventory management, budgeting, accounting, and payroll processing, to support overall business health.
• Resolved any customer complaints or issues quickly in order to maintain positive relationships.
• Oversaw customer service activities to ensure quality standards were met or exceeded.
• Monitored expenses closely to stay within allocated budgets for each project and initiative.
• Oversaw inventory management for tea and coffee products, ensuring adequate supply levels and quality control.

HVAC Installer at Blue Mountain Inc (2016-06 – 2017-07)

Installed HVAC systems according to project specifications and safety standards. Collaborated with team members to streamline installation processes and improve efficiency.

• Installed HVAC systems according to project specifications and safety standards.
• Collaborated with team members to streamline installation processes and improve efficiency.
• Managed inventory of HVAC parts and supplies for timely project completion.
• Ensured compliance with local building codes during installations and repairs.
• Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
• Assembled and installed air conditioning systems; ensured compliance with inspection standards.
• Gained familiarity with electrical components related to HVAC systems and wiring practices.

Tulsa Welding School - Electrical Applications – Currently Enrolled

Certificate in Culinary Arts – Le Cordon Bleu (2017-01 – 2017-09)

Certification in Certified Food Manager - Food Service – Tulsa Community College (2022-04)