Joshua Langley

IT systems administrator candidate with hands-on experience administering Linux and Windows Server environments, Active Directory, identity and access management, Docker, networking, and Python-based automation. Built enterprise-style labs for user lifecycle management, DNS, authentication, system monitoring, troubleshooting, and security operations. Brings extensive production leadership, root-cause analysis, documentation, and cross-functional problem solving.

Production Supervisor - MM Packaging Products Inc.

(2024-02)

• Lead a 45-person team in a high-volume environment, prioritize critical issues, coordinate cross-functional troubleshooting, and maintain clear operational documentation.
• Perform root-cause analysis on recurring process and equipment issues, communicate findings to technical teams, and drive corrective actions under tight deadlines.

Production Supervisor - RegO Products

(2021-10 - 2024-02)

• Partnered with engineering and maintenance teams to troubleshoot failures, improve reliability, reduce downtime, and support continuous-improvement initiatives.
• Managed competing priorities, escalations, safety requirements, and team performance while maintaining accurate process documentation.

AI Evaluation Contractor - Mercor

(2026)

• Evaluate AI-generated outputs against task requirements, identify quality issues and inconsistencies, and document structured judgments for model-improvement workflows.
• Review content for instruction adherence, completeness, formatting quality, and AI-generated artifacts across flexible project-based assignments.

B.S. - Cybersecurity, Information Systems, and Homeland Security - Columbia Southern University (2026)