Joshua Langley
IT SYSTEMS ADMINISTRATOR | LINUX | WINDOWS | IAM | AUTOMATION
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About
IT systems administrator candidate with hands-on experience administering Linux and Windows Server environments, Active Directory, identity and access management, Docker, networking, and Python-based automation. Built enterprise-style labs for user lifecycle management, DNS, authentication, system monitoring, troubleshooting, and security operations. Brings extensive production leadership, root-cause analysis, documentation, and cross-functional problem solving.
Experience
Production Supervisor - MM Packaging Products Inc.
(2024-02)
- Lead a 45-person team in a high-volume environment, prioritize critical issues, coordinate cross-functional troubleshooting, and maintain clear operational documentation.
- Perform root-cause analysis on recurring process and equipment issues, communicate findings to technical teams, and drive corrective actions under tight deadlines.
Production Supervisor - RegO Products
(2021-10 - 2024-02)
- Partnered with engineering and maintenance teams to troubleshoot failures, improve reliability, reduce downtime, and support continuous-improvement initiatives.
- Managed competing priorities, escalations, safety requirements, and team performance while maintaining accurate process documentation.
AI Evaluation Contractor - Mercor
(2026)
- Evaluate AI-generated outputs against task requirements, identify quality issues and inconsistencies, and document structured judgments for model-improvement workflows.
- Review content for instruction adherence, completeness, formatting quality, and AI-generated artifacts across flexible project-based assignments.
Education
B.S. - Cybersecurity, Information Systems, and Homeland Security - Columbia Southern University (2026)
