Josue G

Detail-oriented property operations professional with a strong background in executive assistance and customer service, experienced in tenant relations, maintenance coordination, and remote operational support.

Property & Tenant Manager at The Blue Reeve (2023-01 – Present)

• Main point of contact between tenants, owners, and contractors
• Handle rent collections, tenant issues, and customer service (calls, texts, emails)
• Coordinate maintenance, inspections, and property visits
• Prepare expense reports and maintain property documentation
• Manage lease agreements, renewals, and terminations
• Post and manage rental listings (Zillow, Realtor)
• Conduct showings and tenant screenings (background, credit, income)
• Coordinate third-party vendors and contractors for HVAC, plumbing, electrical, and roofing maintenance

Executive Assistant | Operations Manager at Freelance (2020-07 – 2023)

• Managed day-to-day operations, client relations, agreements, payments, scheduling, and issue resolution for U.S.-based executives.
• Coordinated multiple projects, reporting, and ongoing service needs using CRM and project management tools.

Administrative Assistant at Jared's Import S.A. de C.V (2019-11 – 2020)

• Supported administrative operations, customer communications, order processing, and documentation.
• Assisted with client follow-ups, record management, and operational support tasks.

Customer Relationship Manager / Team Lead at Simplify (2017-02 – 2019)

• Managed client relationships, service delivery, and escalations while leading team operations.
• Prepared performance reports and maintained client accounts aligned with U.S. business standards.

Major in Languages & Tourism – Don Bosco University (2012 – 2017)