Administrative Assistant - Manpower temp service/UPS - Louisville, KY
(2025-03 - 2025-09)
- Collected and organized shipping information, accurately logging data into company databases for easy tracking.
- Managed the clearing of completed shipping tasks, ensuring all associated data was removed from the system and paperwork was properly filed and archived.
- Ensured timely and efficient processing of shipping-related records, contributing to smooth operational flow.
Direct Support Professional - Cedar Lake - Lagrange, KY
(2022-09 - 2023-05)
- Assisted clients with activities of daily living (ADLs) including personal hygiene, meal preparation, dressing, grooming, and housekeeping, ensuring their comfort and well-being.
- Maintained detailed and accurate records of client data, including incident reports, progress notes, and treatment plans, ensuring compliance with regulatory standards.
- Provided individualized support and guidance to clients, helping them develop and enhance independent living skills to achieve personal goals and improve quality of life.
Administrative Assistant - Little Bells Concrete - Bedford, KY
(2020-01 - 2022-09)
- Managed and organized files, ensuring sensitive information remained confidential and accessible when needed.
- Answered and directed phone calls, responded to customer inquiries promptly, and ensured smooth communication between clients and appropriate personnel.
- Provided comprehensive administrative support to management, including scheduling meetings, preparing agendas, taking meeting minutes, and maintaining accurate records.
- Assisted in creating presentations and reports using Microsoft Office Suite (Word, Excel, PowerPoint), ensuring all documents were clear and professional.
- Compiled, entered, and verified data in various databases, maintaining accuracy and completeness.
- Monitored daily office operations, ensuring workflow processes were optimized and adhered to.
- Managed calendars and scheduled appointments for the management team to ensure effective time management.
- Resolved issues and concerns independently, escalating more complex matters to the appropriate staff members.
- Screened incoming calls, directing them to relevant departments and ensuring customer service efficiency.
