Judith Cacciola

Retail manager of 25 years. Excellent customer service.

Sales Associate - Nic and Zoe - Glen Mills

(2024-09)

Women's clothing

Store Manager - CubeSmart Self Storage - Primos Secane, PA

(2023-07 - 2023-11)

• Building customer relationships by identifying self-storage needs and providing proper solutions
• Meeting monthly sales goals and metrics
• Working both independently and on a team to meet sales goals
• Tagging/pricing and selling products related to self-storage needs including locks, boxes, and tape.

Team Lead- Store Manager - Ollie's Bargain Outlet - Media, PA

(2020-10 - 2023-02)

• Responsible for all aspects of the building, customer service, employee relations, sales floor plans
• All items received from 18 wheeler every Monday had to be ticketed with Ollies stickers before they were put on the merchandise floor
• Lost prevention, cash handling, daily banking and store operations
• Experience in pricing and re-pricing of products in the store

Zone Manager - Paradies Lagardere - Philadelphia, PA

(2018-07 - 2020-03)

• Supported Chief Operating Officer with daily operational functions
• Copied, logged and scanned supporting documentation
• Achieved sale goals by adhering to company performance metrics
• Verified data integrity and accuracy
• Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions
• Consistently hit and exceeded sales goals by 20%
• Experience in pricing and re-pricing of products in the store

Manager - Habitat for Humanity Re Store - Folsom, PA

(2013-06 - 2018-12)

• Strengthened existing customer relationships through extensive communication and proven marketing strategies
• Developed marketing initiatives and leveraged networking referrals to promote business development
• Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices
• Streamlined and monitored quality programs to alleviate overdue compliance activities
• Managed all aspects of store operations, organization, maintenance and purchasing functions
• Generated repeat business by delivering exceptional customer service and positive engagement.

Manager - Work N Gear - Glenolden, PA

(2007-03 - 2013-05)

• Strengthened existing customer relationships through extensive communication and proven marketing strategies
• Prepared quotes for new products and services and composed site budgets
• Completed routine store inventories
• Managed all aspects of store operations, organization, maintenance and purchasing functions
• Answered product questions with up-to-date knowledge of sales and store promotions
• Reduced workflow inconsistencies while recruiting, interviewing and hiring new staff members.

Manager - Flynn & Hara Uniform Company - Clifton Heights, PA

(1994-08 - 2007-03)

• Optimized store displays and appearance via strategic merchandising
• Completed routine store inventories
• Managed all aspects of store operations, organization, and maintenance and purchasing functions
• Shared best practices for sales and customer service with other team members to help improve the store's efficiency
• Prioritized helping customers over completing other routine tasks in the store
• Contacted other store locations to determine merchandise availability.
• Cultivated strong relationships with customers, leading to a significant boost in repeat business and overall customer loyalty.

High School Diploma - Interboro Senior High School Prospect Park, PA