Sales Associate - Nic and Zoe - Glen Mills
(2024-09)
Women's clothing
Store Manager - CubeSmart Self Storage - Primos Secane, PA
(2023-07 - 2023-11)
- Building customer relationships by identifying self-storage needs and providing proper solutions
- Meeting monthly sales goals and metrics
- Working both independently and on a team to meet sales goals
- Tagging/pricing and selling products related to self-storage needs including locks, boxes, and tape.
Team Lead- Store Manager - Ollie's Bargain Outlet - Media, PA
(2020-10 - 2023-02)
- Responsible for all aspects of the building, customer service, employee relations, sales floor plans
- All items received from 18 wheeler every Monday had to be ticketed with Ollies stickers before they were put on the merchandise floor
- Lost prevention, cash handling, daily banking and store operations
- Experience in pricing and re-pricing of products in the store
Zone Manager - Paradies Lagardere - Philadelphia, PA
(2018-07 - 2020-03)
- Supported Chief Operating Officer with daily operational functions
- Copied, logged and scanned supporting documentation
- Achieved sale goals by adhering to company performance metrics
- Verified data integrity and accuracy
- Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions
- Consistently hit and exceeded sales goals by 20%
- Experience in pricing and re-pricing of products in the store
Manager - Habitat for Humanity Re Store - Folsom, PA
(2013-06 - 2018-12)
- Strengthened existing customer relationships through extensive communication and proven marketing strategies
- Developed marketing initiatives and leveraged networking referrals to promote business development
- Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Managed all aspects of store operations, organization, maintenance and purchasing functions
- Generated repeat business by delivering exceptional customer service and positive engagement.
Manager - Work N Gear - Glenolden, PA
(2007-03 - 2013-05)
- Strengthened existing customer relationships through extensive communication and proven marketing strategies
- Prepared quotes for new products and services and composed site budgets
- Completed routine store inventories
- Managed all aspects of store operations, organization, maintenance and purchasing functions
- Answered product questions with up-to-date knowledge of sales and store promotions
- Reduced workflow inconsistencies while recruiting, interviewing and hiring new staff members.
Manager - Flynn & Hara Uniform Company - Clifton Heights, PA
(1994-08 - 2007-03)
- Optimized store displays and appearance via strategic merchandising
- Completed routine store inventories
- Managed all aspects of store operations, organization, and maintenance and purchasing functions
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Prioritized helping customers over completing other routine tasks in the store
- Contacted other store locations to determine merchandise availability.
- Cultivated strong relationships with customers, leading to a significant boost in repeat business and overall customer loyalty.
