Julia Backus

Passionate about the world of beauty and helping people feel and look their best.

Esthetician at Elements Massage Mequon (2024-07 – Present)

• Perform custom facials for clients based on skin analysis
• Follow precise protocols and detailed cleanliness and sanitation procedures
• Upsell add-on upgrades like lip & eye enhancements
• Sell appropriate products for clients

Team Lead at Lane Bryant (2024-02 – 2025-09)

• Oversee daily activities of staff, providing guidance, direction, and support to ensure tasks are completed efficiently
• Train new team members, provide ongoing coaching and development to ensure excellent customer service standards
• Collaborate with the visual merchandising team to ensure displays are in line with company standards.
• Motivate staff to meet/exceed sales targets through effective sales techniques and customer engagement

Brand Ambassador/Sales (contract) at 2020 Companies (2023-09 – 2024-02)

• Travel within assigned territory to physically visit various retailers
• Utilize sales reporting and other analytics
• Build partnerships and trust with associates and management
• Through one-to-one and group training ensure all retailer sales personnel are highly knowledgeable on the unique selling points of Dell devices and are actively recommending to consumers

Assistant Manager at Ann Taylor LOFT (2022-02 – 2023-09)

• Achieve/exceed financial plan by supporting Store Manager in all facets of managing a successful department
• Manage daily merchandising responsibilities, including: accurately building, editing and maintaining floor sets while communicating necessary info to team in a timely manner
• Prepare all necessary daily documents and effectively communicate the implementation of the business strategy
• Support Store Manager in building participation across Cross-Functional team and make recommendations to drive results
• Build relationships with cross-functional partners and participate as a solution-oriented team member, contributing to a high performing team
• Partner with management to communicate and execute promotional strategies to effectively manage sales, gross margin, and inventory

Esthiology – Aveda IBW (2024-02 – 2024-09)

GED – Gateway Technical College (2006-12)