Julissa Ott

Dependable expert with proven ability to design and facilitate programs to raise awareness on environmental justice issues. Experienced in assessing need for public health education and developing strategies to promote equity and wellness. Skilled in teaching, mentoring and developing relationships with individuals to support conservation initiatives.

Customer Service Representative, 12/2023 - Hometown Food Company

Utilize Dynamics 365 to process manual and EDI customer orders and monitor compliance

Work with supply chain, warehouses and carrier network to ensure on time / in full deliveries

Establish and cultivate key customer relationships

Establish and report on key business and customer KPI’s

Sustainability Coordinator & Volunteer Coordinator, 09/2022 - 08/2023 AmeriCorps, Milwaukee Riverkeeper

Facilitated public outreach by designing and publishing the monthly electronic newsletter sent to 950 subscribers, by co-creating and coordinating all social media posts, and by managing the website - that has resulted in a 40% increase in overall engagement

Increased public education and awareness of the environmental, climate, and health impacts of plastics by organizing seven events and webinars and attending thirty-four local community events

Managed and grew several Plastic-Free MKE programs that discouraged single-use such as the H2O Refill Station Program, which prevented 5,120 single-use water bottles from being discarded, as well as the Lake Friendly Businesses, Neighborhoods, and Conferences Programs

Supervised two summer interns that required the delegation and approval of tasks, as well as trained and monitored over twenty volunteers on the impact of plastic and our overall mission, enabling them to present at local events.

Field Survey Intern, 05/2021 - 08/2021

Milwaukee Public Museum & Harbor District, Inc.

Accomplished survey methods for insect and plant sampling such as night-trapping, vacuum trapping, plant meandering, and pollard walking

Processed and identified plant and insect samples from field surveys

Prepared insect specimens for long-term archival storage through MPM

Documented the survey results into a shared database for long-term data analyses.

Honors Bachelor of Arts and Sciences: Environmental Studies Marquette University - Milwaukee, WI