Julissa Vasquez

Organized and efficient Dispatcher highly skilled in office administration, data organizer, active problem solver, proofreading, dependable and reliable, exceptional communication skills, quick learner.

Fleet Manager - Freight Exchange - El Paso, Texas

(2021-05)

• Monitor and manage ongoing shipments, ensure on-time pick up delivery
• Provide real-time support to drivers for directions, Breakdowns, accidents, weather delays, and other emergencies
• Reassign or adjust loads as needed to cover last-minute changes, cancellations, or no shows
• Communicate proactively with customers regarding shipment status, delays, and updates
• Coordinate with repair vendors, tow services, or roadside assistance when equipment issues occur
• Escalate urgent issues to management when necessary
• Ensure compliance with DOT regulations, Hours of Service rules, and company Safety policies

Customer Service - Millennial Transport - El Paso, Texas

(2015-07 - 2020-08)

• Dispatched drivers according to company policy
• Give accurate eta and/or delays to customers/brokers
• Assisted drivers with any issues including routes and logs to ensure on-time delivery
• Responsible for reports, knowledgeable TMW system
• Planner collaborative on weekends

Dispatcher - Mesilla Valley Transportation - El Paso, Texas

(2013-08 - 2015-07)

• Dispatched drivers according to company policy
• Give accurate eta and/or delays to customers/brokers
• Assisted drivers with any issues including routes and logs to ensure on-time delivery
• Responsible for reports, knowledgeable AS400 system

H.S. Diploma - Clint High School (1998-05)