Receptionist at Dermatology Center of the East Bay (2025-07 – Present)
- First and last point of contact for the office, checking patients in and out of their appointments
- Communicating with medical assistants and doctors to manage their schedules to ensure no conflicts
- Calling and texting patients to answer questions, make follow-up appointments, and connect them to the right person
- Managing referrals and authorizations for insurance purposes to avoid billing issues
Shift Lead at Boba Guys (2024-07 – 2025-07)
- Delegate tasks to ensure efficient assembly of drinks
- Count cash and make slips for later deposit
- Troubleshoot and fix tech issues, call maintenance when issues are not immediately solvable
- Sign off invoices when there are deliveries for ingredients, checking all items for spoilage
- Open and close store independently, double-checking store remains clean and ready for the day
- Multitasking between prepping ingredients, checking in with bobaristas, and interacting with guests/delivery
Bobarista at Boba Guys (2021-11 – 2024-06)
- Cooperate with coworkers to make drinks efficiently while ensuring guest satisfaction even during rush hours
- Communicate with guests when they voice concerns about their orders
- Help organize and clean the store when there is down time
- Working with shift lead during open or closes to keep track of inventory
