Justice Sweeney: Administrative Assistant
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I’m a customer service and client relations professional with over five years of experience in resolving inquiries, fostering strong relationships, and ensuring customer satisfaction. My background includes roles in leasing and benefits administration, where I’ve honed my problem-solving, communication, and data management skills. I’m proficient in Microsoft Excel, data analysis, and CRM systems, and I thrive in roles that require organization, attention to detail, and a customer-first mindset.
With a real estate license and experience in property management, I excel at guiding clients through processes, handling negotiations, and maintaining compliance.
Detail-oriented and proactive Benefits Administration Assistant with extensive experience managing sensitive employee benefits data and ensuring compliance with HIPAA regulations. Adept at utilizing Microsoft Excel for data analysis and reporting, as well as coordinating benefits enrollment and supporting internal audits. Demonstrated ability to maintain confidentiality and integrity while providing exceptional support to both employees and management.
Experienced in property management, delivering superior customer service and managing tenant relations. Skilled in enhancing property visibility, conducting property tours, facilitating lease agreements, and coordinating with maintenance teams to ensure high tenant satisfaction. Proven track record of increasing leads and maintaining a high tenant retention rate.
August 2016- May 2020
