Business Systems Analyst / Software Support
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Currently located in Los Angeles, California and looking for a job opportunity in The Bay Area. Open to hybrid, onsite, & remote positions. I am available immediately for hire as contractor or permanent.
Support Engineer, Studio Production & Office Technology
August 2022 - Present The Walt Disney Company Los Angeles, California
● Provide studio production support for Disney stakeholders such as 20th Century, Searchlight Pictures, Marvel, & Walt Disney Pictures. ● Create and design technical workflows with Production Technology for Production and Studio Executives. ● Work directly with Production, Finance, Editorial and VFX to develop, deliver, and maintain our productions technical deployment. ● Electronically onboard new shows by configuring application settings to meet executive hire needs, test systems processes for crew members vs hirers, and maintain knowledge based articles and training materials for executives and producers. ● Track, manage, and assist all studio requests with SmartSheet. ● Update and manage crew member and executive access on all systems such CrewStart, SmartStart, Start+, Hours+, Circus HR, DocuSign, & NetSuite. ● Test, audit, manage, and implement updates on the UAT environment before live deployment. ● Build trusted relationships with external teams, including post-production supervisors, vendors, and talent, to ensure smooth content creation and delivery processes for the company as a collective.
Systems Workflow Coordinator Systems Workflow Coordinator
E&S Ring Management Corporation
Jan 2021 - Jun 2022
Los Angeles, California, United States
Maintain and manage property requests by using Yardi, RentCafe, Rent Dynamics, Nexus Payables, Vendor Credentialing, RealPage, and Aptexx. ● Provide project updates on a consistent basis to Vice President and Senior Property Managers about strategy, adjustments, progress, and updates. ● Assist with updating and creating business application documents and training materials in Bit.ai, Formstack, and SharePoint. ● Perform market rate updates, amenity requests, month-end closing, and monthly boater statements. ● Test & research business applications for future enhancements in testing environments. ● Track, manage, and develop implementation and integration projects. ● Create, maintain, and update personal network accounts using Active Directory. ● Proactively audit system workflow to ensure security and system performance meets company needs. ● Monitor all property websites to assure the application process, unit pricing, & UI performance is operating to company standards.
ITT Technical Institute | August 2012 - June 2014 | A.A. in Software Development | Duluth, Georgia
