Justin Hartshorn

Structured the business directly with the owner to lay out the company's overall strategy — where the business is today, where he wants it to go, and what needs to change Organized job roles and responsibilities to reduce overlap and take pressure off the owner Built out a clear project life cycle (from pre-construction to closeout) to understand how work flows through the business

Strategy & Operations Manager at Pioneer/Apollo Construction (2025-11 – Present)

• Structured the business directly with the owner to lay out the company's overall strategy — where the business is today, where he wants it to go, and what needs to change
• Organized job roles and responsibilities to reduce overlap and take pressure off the owner
• Built out a clear project life cycle (from pre-construction to closeout) to understand how work flows through the business
• Identified gaps, handoff issues, and bottlenecks in current processes and outlined practical improvements
• Acting as the owner's right-hand support on the business side, helping turn ideas into clear next steps

Owner at Peaks Detailing (Peaks Auto) (2021-05 – 2025-09)

• Founded and operated a multi-service automotive business, overseeing operations, scheduling, workflow optimization, and team coordination.
• Analyzed weekly performance data to identify trends, adjust pricing, and improve customer retention across 50+ recurring clients.
• Built simple dashboards and reporting tools in Excel to track revenue, materials usage, and workload patterns.
• Improved operational efficiency through process refinement and resource planning; managed a team of eight.

Strategy Consultant at Cougar Strategy Group (MBA Consulting Organization) (2024-09 – 2025-01)

• Accompanied a real client through a change management and organizational effectiveness engagement, using structured interviews and qualitative analysis
• Identified operational bottlenecks, communication gaps, and performance issues through synthesized insights
• Delivered a professional, client-ready report translating complex interview data into strategic recommendations used by leadership
• Collaborated with MBA-level consultants on a high-pressure timeline, ensuring accuracy and clear communication

D1 Collegiate Athlete at Brigham Young University Men's Cross Country / Track & Field (2021-08 – 2023-12)

• Competed for a top-2 nationally ranked D1 program while managing a full academic load.
• Developed elite levels of discipline, time management, and resilience, contributing to NCAA podium finishes.
• Achieved Top-50 national ranking (Fall 2022).

Bachelor of Science in Strategic Management – Brigham Young University – Marriott School of Business (2021-08 – 2025-08)