K. Saav

Bilingual (English/Spanish) professional transitioning from a 7+ year administrative and office management career into dental assisting and dental front office roles. Currently pursuing an Associate degree in Dental Hygiene at Miami Dade College (expected 2029), with hands-on clinical exposure including chairside assisting, instrument sterilization, and dental radiography, plus working knowledge of dental terminology. Brings a proven track record in scheduling, patient/client intake, vendor and inventory management, and front desk operations in fast-paced, high-volume settings.

Known for reliability, organization, and building strong rapport with patients, clients, and teams.

Office & Operations Coordinator at Zeru LLC (2023-01 – Present)

• Coordinated daily scheduling, reporting, and record-keeping for a team of 8+ staff — directly transferable to managing patient scheduling and dental office records.
• Managed vendor communications and purchase orders, processing $6K+ in monthly inventory, reflecting the supply and inventory management dental offices rely on for materials and equipment.
• Tracked reports and logs in Excel and POS systems, building the accuracy and attention to detail needed for patient records and billing.
• Designed and led internal training workshops to support staff development and maintain service quality standards.
• Implemented customer service feedback systems that led to a 25% increase in returning clients — experience directly applicable to patient retention and satisfaction in a dental practice.

Office Manager & Front Desk Coordinator at Shots LLC (2019-04 – 2022-06)

• Managed daily front desk operations including appointment scheduling, multi-line phone handling, and visitor/vendor intake in a high-volume office — closely mirroring dental front desk responsibilities.
• Coordinated calendars and meetings using Outlook and Google Calendar, streamlining scheduling accuracy for a full team.
• Oversaw supply inventory and maintained organized filing systems to support day-to-day operations.
• Served as primary liaison for vendor communications and deliveries, ensuring timely fulfillment of office needs.
• Improved check-in and visitor intake procedures, reducing wait time by 30% — the kind of efficiency gain that improves patient flow in a dental office.

Associate of Science in Dental Hygiene – Miami Dade College (2029)

High School Diploma – Sagrado Corazón de Jesús

Certificate in Computer Science – Harvard Online

Course in HTML – Harvard Online