Home Service Specialist - Two Maids & A Mop Franchising - Cypress, TX
(2023-12)
- Delivered exceptional customer service in residential cleaning and maintenance.
- Trained new staff on safety protocols and cleaning procedures.
- Communicated effectively with clients to address concerns promptly.
- Collaborated with team members to ensure quality service delivery.
- Communicated regularly with management regarding progress updates on assigned projects.
- Resolved customer complaints by providing effective solutions promptly.
- Collaborated with team members to enhance customer service procedures.
Digital Artist - Self-employed - Cypress, TX
(2022-05)
- Created digital illustrations for marketing campaigns and social media content.
- Researched current design trends to enhance creative output and relevance.
- Produced web graphics such as banners, buttons, and icons.
- Developed textile patterns and color palettes for apparel collections.
- Researched emerging trends in fashion, textiles, and colors in order to inform designs.
- Assisted in developing marketing plans for upcoming seasons' collections based on customer preferences.
Crime Scene Response Unit Volunteer - crime scene response - Houston, TX
(2022-05 - 2023-11)
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
