Kaitlyn Graham

High-performing retail associate with fast growth and consistent results. Started at Old Navy and was promoted quickly into Children's Lead. At Ulta, promptly became their top performing lead cashier by exceeding conversion goals and motivating the team to optimize inventory/clearance of GWPs. Currently employed as a Full-Time Women's Lead at Old Navy where I consistently rank as a top-performer in sales conversion while supporting store results.

Sales Associate | Lead Sales Associate | Acting Manager

Old Navy 10/23 - Current

Sales Associate: Processing Credit Card Applications; Sales; Cashiering; Buy Online, Pickup in Store; Ship From Store; Replenishment; Shipment; Recovery; Training Associates; Merchandising

Lead Sales Associate: Added Responsibilities - Being Leader on Duty; Higher Training; Analyzing and Posting Store Goals; Higher Merchandising Responsibilities; Higher Credit Card and Sales Goals; Assigning and Managing Associate Tasks

Acting Manager (Kids and Babies Merchandising): Added Responsibilities - Keyholder; Counting Tills and Safe; Opening and Closing Procedures; Zoom Calls; Higher Training Responsibilities; Higher Credit Card and Sales Goals; Complete Responsibility for Kids and Babies Merchandising

Lead Cashier

Ulta Beauty 11/25-01/26

Processing Credit Card Applications; Sales; Cashiering; Multiple BOPIS Audits; Register Training; Managing Associate Breaks; Delegating Register Tasks; Managing and Organizing Gifts with Purchase Inventory; Organizing Register Lane; Motivation and Coaching; Tip Distribution; Manager Overrides

High School Diploma – Southern University Laboratory School (2020-06)