Kaley Griffin

Motivated and hardworking professional with a positive, upbeat attitude and a strong commitment to excellence. Seeking an oppertunity within a professional buisness environment where I can fully utilize my skills, contriubte meaningfully to team success and continue to grow both personally and professionally. Knows for being dependable, adaptable and result oriented with the ability to thrive in fast-paced settings while maintaining attention to detail and a high standard of work.

Dedicated to delivering value through strong communication, effective problem-solving, and a collaborative approach, while consistently supporting organizational goals and contributing to overall company success.

Assistant Customer Service Manager at Publix Super Markets Inc. (2022-01 – Present)

• Maintained high standards of customer service in a fast-paced environment
• Resolved customer concerns while overseeing cash handling and daily service operations
• Assisted the customer service manager with scheduling, employee training and cash office proceedures

Right of Way Specialist at Pike Electric LLC (2019-01 – 2022-12)

• Acquired land and property rights to support infrastructure and engineering projects
• Negotiated easements and maintained accurate property and legal records
• Communicated and negotiated effectively with property owners and stakeholders

Customer Service Staff at Publix Super Market Inc. (2015-01 – 2019-12)

• Support hiring, interviewing, and onboarding of new employees
• Assisted with scheduling and workforce planning to meet business needs
• Provide coaching, performance feedback, and employee support
• Address employee concerns and help resolve workplace conflicts
• Ensure compliance with company policies and maintain employee records
• trained and mentor team members to improve performance and retention
• Maintained a positive, professional enviornment while addressing customers needs
• Process payroll and ensure accurate and timely pay

Bachelor's degree in Psychology with a focus on interpersonal dynamics and workplace behavior – Kennesaw State University (2023-01)

– South Paulding High School (2011-01 – 2015-12)