Kameron

CompTIA Security+ certified IT professional with an Associate's Degree in Computer Technology and hands-on knowledge of Windows, Windows Server, Linux, macOS, Active Directory, PowerShell, and system administration fundamentals. Brings 3+ years of customer-facing leadership experience with troubleshooting, issue resolution, user support, and problem solving in a fast-paced environment. Seeking an entry-level IT Support, Help Desk, Technical Support, or Junior Systems Administration role.

Third Key Holder at Sherwin-Williams (2023-05 – Present)

• Provide customer service and product support in a fast-paced environment while identifying needs and recommending appropriate solutions.
• Troubleshoot store systems, equipment, processes, and customer transactions while maintaining a professional, solution-focused approach.
• Assist team members with customer and business issues, applying problem-solving skills and escalating issues when appropriate.
• Support daily operations in a leadership role while balancing multiple priorities and maintaining accurate transactions and account information.

Warehouse Stocker at Menards (2018-06 – 2019-07)

• Used RF scanning systems to support accurate inventory management and order processing.
• Trained three new team members in warehouse procedures, safety expectations, and operational standards.
• Supported incoming and outgoing shipments in a high-volume warehouse environment.

Stocker at Walmart (2017-04 – 2018-05)

• Provided customer assistance and resolved product questions in a fast-paced retail environment.
• Supported inventory management and maintained product availability while balancing multiple operational responsibilities.

Crew Trainer at McDonald's (2016-03 – 2017-04)

• Trained and supported new employees by answering questions and demonstrating procedures.
• Developed leadership, communication, and problem-solving skills in a high-volume customer service environment.

Associate's Degree in Computer Technology – New Mexico State University – Doña Ana Community College (2026-12)

– Mesa Ridge High School (2015-05)