Accounts Receivable Team Lead - Staples - Columbia, SC
(2024-03)
- Reduced Over‑60‑Day Past Due balances by 20% and Over‑90‑Day balances by 12% within the first 90 days, strengthening cash flow and lowering receivables risk.
- Lead daily AR operations, ensuring accurate reconciliations and adherence to accounting policies and SLAs.
- Coordinate workflow and task assignments to drive efficiency and timely completion of financial reconciliations.
- Strengthen team performance through coaching, performance management, and targeted development plans.
- Streamline recruitment and onboarding workflows, cutting ramp‑up time and accelerating team readiness through clearer processes and structured training
- Foster a collaborative, accountable team culture through consistent feedback and structured performance reviews.
- Drive greater operational transparency by producing accurate, compliant financial reports that accelerated insight and supported stronger business decisions.
Credit Analyst - Staples - Columbia, SC
(2021-04 - 2024-03)
- Managed $6.5M receivables portfolio, reducing DSO and minimizing bad debt.
- Reconciled accounts using advanced Excel tools (VLOOKUP, pivot tables, charts).
- Collaborated cross-functionally to streamline processes and improve customer experience.
- Analyzed Oracle financial data to assess creditworthiness and recommend terms.
- Prepared ad hoc reports to support leadership decision-making.
Credit Manager (Temp) - Spirax Sarco via Robert Half - Blythewood, SC
(2019-06 - 2020-09)
- Oversaw $11M portfolio and reduced past due receivables by 6% in 3 months.
- Improved cash application across ACH, wire, credit card, and lockbox postings.
- Delivered daily cash position reports with zero reconciliation variances.
- Resolved billing disputes to reduce risk and strengthen customer relationships.
Staff Accountant (Temp) - SMG / Florence Center via Kelly Services - Florence, SC
(2018-11 - 2019-02)
- Maintained and reconciled general ledger accounts for financial accuracy.
- Performed journal entries, bank reconciliations, and revenue reconciliations.
- Analyzed ticket sales against receipts to prevent losses.
Sr. Client Relationship Specialist - GIS - Chapin, SC
(2017-05 - 2018-10)
- Used SQL and Excel to analyze data and produce actionable reports.
- Led account reconciliation team ensuring compliance and SLA performance.
- Improved workflow through structured task assignments and team oversight.
- Mentored, trained, and recruited staff to enhance performance.
Invoicing Accountant - Blanchard Machinery - Columbia, SC
(2016-09 - 2017-02)
- Produced Gross Profit Analysis reports and reduced monthly reconciliation variances by 25% through enhanced review and validation processes.
- Processed daily deposits and sales invoices with 96% accuracy and zero missed deadlines, supporting timely revenue recognition.
Credit Analyst - Staples - Columbia, SC
(2011-03 - 2016-09)
- Managed $6.5M receivables portfolio and achieved sustained 8–12% DSO reduction by leveraging data driven account monitoring and improved customer outreach.
- Partnered with sales and operations to reduce recurring billing issues by 18%, improving customer retention.
- Analyzed Oracle based financial data and delivered reporting that improved visibility into receivables trends and risk exposure
