Kandis Ree89

To launch compliance-driven processes and procedures in accordance with a company's goals, while performing through Operations and Leadership initiatives; Proven exceptional experience maintaining Customer/Client satisfaction at all times. Hospitality, Loss Prevention, Safety & Security, Business Operations, and Training are all areas of industries that I have a current working knowledge of.

Director of Security and Loss Prevention at Crestline Hotels (2024-01 – Present)

• Maintains access to confidential information; builds cases and complete reports (Profit and Loss/Incident Reports/Shrink)
• Investigate reports
• Manage Hotel Operations and oversee several departments while maintaining a strong presence as well as a professional and friendly attitude at all times
• Train new associates; perform interviews
• Readily identify PCI compliance opportunities

Operations Manager at Bloomingdales (2020-01 – 2024-12)

• Execute and update processes
• Hire, Train, and Develop associates on polies
• Examine payroll and hours needed to fulfill shifts; forecast workflow and work hours needed based on reports
• Verify capital level deposits and ensured accuracy at all times

Academy Trainer at Walmart (2017-01 – 2020-12)

• Operated a classroom setting as an instructor/liaison to new hires and corporate level managers
• Ensure accuracy on all training programs and policies
• Hold weekly meetings and notate progress or additional training opportunities
• Required Travel

Secretary for the Department of Parks and Recreation at City of Atlanta (2017-01 – 2017-12)

• Assist with onboarding new hires, planning and coordinating events, and maintaining executive level calendar
• Visit camp sites at various Atlanta recreational facilities to provide assistance and manage Operations of Camps
• Monitor and evaluate training programs to ensure they are current and effective
• Utilize several systems including Oracle, Microsoft Excel, Kronos, etc.

Customer Service Manager at Macy's (2012-01 – 2017-12)

• Manage overall Operations of store
• Met financial goals by analyzing sales reports and formulating regiments that aligned with policy to increase engagement
• Recruited, Coached, counseled, disciplined and trained employees
• Evaluated self-on-the-job performance as well as other staff
• Identified with customers to gain understanding of popular and unpopular trends
• Ordered and kept shelves stocked; interacted with different vendors

Some College – East Georgia College

High School Graduate – Creekside High School