Kapricia Giles

Productive Phlebotomist offering 5 plus years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing, and customer service related to patient care. Calm and comforting with stressed patients.

SENIOR PHLEBOTOMIST at CSL Plasma (2023-08 – Present)

• Collected, stored and prepared blood samples for laboratory testing per written specifications and established protocols.
• Monitored patient for adverse reaction and used appropriate intervention.
• Greeted patients and escorted from waiting area to draw station.
• Assessed veins, using judgment and accommodating patient preference.
• Prepared blood draw and collection instruments and equipment in sterile environment.
• Kept individuals safe and comfortable during blood and plasma donations.
• Checked patient's information and medical record number on computer database before collecting blood and plasma samples.
• Labeled samples with medical record number before delivering to lab.
• Verified matching tube, patient, and test information, carefully checking all details at each stage.
• Followed HIPAA requirements for security measures.
• Collected blood from veins using vacuum tube, syringe, or butterfly venipuncture methods.
• Performed quality control checks on collected plasma samples, ensuring that they met required standards for processing.
• Responded quickly to adverse donor reactions, administering first aid as needed and contacting medical staff.
• Implemented updates or changes to standard operating procedures based on new guidelines or regulatory requirements

MOBILE PHLEBOTOMIST-ON-CALL (AS NEEDED) at BizzyBee Mobile Phlebotomist Services (Non-Profit) (2025-03 – Present)

• Collected blood samples from patients in various locations.
• Labeled blood vials with critical information like time of collection, date and patient name.
• Verified patient identity prior to collecting sample using two forms of identification as required.
• Performed venipuncture and capillary puncture procedures on patients of all ages in a mobile setting.
• Transported blood samples to designated laboratory or other medical facility for testing purposes.
• Processed specimens promptly following standard operating procedures for laboratory testing.
• Prepared and packaged specimens for courier transport.
• Assisted in the training and mentoring of new phlebotomy staff.
• Performed centrifugation and specimen aliquoting for sample preparation.
• Collected specimen samples and transported to laboratory for processing.
• Used heel and finger stick methods to obtain blood from capillaries.
• Travel to different sites
• Morning Draw
• Collects Mileage
• Coordinated workflow based on stat, schedule, or outpatient needs.
• Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
• Assisted with the training of new Mobile Phlebotomists by providing guidance and instruction on proper techniques.
• Followed universal precautions when collecting specimens from different individuals in order to prevent cross-contamination.
• Verified collection orders and communicated discrepancies to nurses.
• Reported any adverse reactions or unusual events experienced by patients during the collection process to supervisor immediately.
• Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.

PHLEBOTOMIST & SPECIMEN ACCESSIONED-PRN-AS NEEDED at Staffing Agency (On-Call) (2022-04 – 2024-01)

• Collected blood samples from patients in various locations.
• Labeled blood vials with critical information like time of collection, date and patient name.
• Verified patient identity prior to collecting sample using two forms of identification as required.
• Performed venipuncture and capillary puncture procedures on patients of all ages in a mobile setting.
• Transported blood samples to designated laboratory or other medical facility for testing purposes.
• Processed specimens promptly following standard operating procedures for laboratory testing.
• Prepared and packaged specimens for courier transport.
• Assisted in the training and mentoring of new phlebotomy staff.
• Performed centrifugation and specimen aliquoting for sample preparation.
• Collected specimen samples and transported to laboratory for processing.
• Used heel and finger stick methods to obtain blood from capillaries.
• Travel to different sites
• Morning Draw
• Collects Mileage
• Coordinated workflow based on stat, schedule, or outpatient needs.
• Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
• Assisted with the training of new Mobile Phlebotomists by providing guidance and instruction on proper techniques.
• Followed universal precautions when collecting specimens from different individuals in order to prevent cross-contamination.
• Verified collection orders and communicated discrepancies to nurses.
• Reported any adverse reactions or unusual events experienced by patients during the collection process to supervisor immediately.
• Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.

MOBILE PHLEBOTOMIST-(PRN) at Citrano Medical Laboratories (2020-02 – 2022-03)

• Collected blood samples from patients in various settings for laboratory testing.
• Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
• Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
• Collected specimen samples and transported to laboratory for processing.
• Dropped off at drop off sites.
• Morning Draw
• Collected mileage
• Collected Covid testing

PHLEBOTOMIST at Bio Blood Components (2019-09 – 2021-01)

• Process specimens for laboratory analysis using automated systems and manual techniques.
• Label and organize samples accurately to ensure proper identification and tracking.
• Maintain cleanliness and safety standards in specimen processing areas daily.
• Prepare specimens for transport while adhering to safety regulations and protocols.
• Processed specimens and prepared them for testing according to established procedures.
• Unloaded, unpacked and routed incoming specimens by type to different staging areas for further processing.
• Packaged specimens properly for transport ensuring they remained intact throughout shipping process until arrival at destination laboratory site.
• Prepared specimens for laboratory testing and analysis.
• Verified patient information prior to specimen collection.
• Collected blood samples from donors following strict safety protocols.
• Collected specimens from pediatric, adult, geriatric, and special needs patients.
• Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
• Prepared and packaged specimens for courier transport.
• Collected specimens for drug screens, paternity tests and alcohol tests.
• Performed centrifugation and specimen aliquoting for sample preparation.
• Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
• Collected blood samples from patients in various settings for laboratory testing.
• Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
• Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
• Collected specimen samples and transported to laboratory for processing.
• Dropped off at drop off sites.
• Morning Draw
• Collected mileage
• Collected Covid testing
• Conducted various blood tests and updated results into paper and electronic charts.
• Used heel and finger stick methods to obtain blood from capillaries.
• Collected blood samples using venipuncture and capillary techniques.
• Assisted patients in understanding the blood draw process and answered questions.
• Documented patient information into electronic medical records system.
• Responded quickly and effectively to emergency situations.
• Assisted in the training of new phlebotomists.
• Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.

Certified Phlebotomy Certificate – School Of Phlebotomy Vein Skills (2019)

High School Diploma – Woodlawn High School (2013-05)