Karen White

Project coordination and operations professional with 15+ years of experience coordinating complex, deadline-driven initiatives, managing project schedules and milestones, aligning cross-functional stakeholders, improving operational processes, and supporting programs from planning through implementation. Skilled in project planning, documentation, status reporting, vendor and stakeholder coordination, meeting facilitation, training, issue resolution, and process improvement. Proven ability to manage multiple concurrent priorities, clarify responsibilities, track action items and deliverables, resolve operational roadblocks, and maintain accountability through successful execution.

Operations Coordinator at Lena Pope Home, Inc. (2022-04 – 2024-03)

• Coordinated concurrent operational projects and initiatives, managing schedules, requirements, documentation, stakeholder communication, action items, deadlines, and follow-up through completion.
• Developed project scopes, timelines, milestone expectations, action items, and deliverables; monitored progress and followed up with stakeholders to maintain timely execution.
• Coordinated purchasing, vendors, deliveries, service providers, schedules, and other operational logistics while resolving issues that could affect timelines or organizational commitments.
• Served as a liaison among senior leadership, internal departments, external partners, vendors, and community stakeholders, maintaining clear communication regarding requirements, status, responsibilities, and next steps.
• Created, updated, and maintained project and operational documentation, including tracking tools, reports, procedures, schedules, forms, and other records used to maintain visibility and consistency.
• Tracked project activities, deadlines, deliverables, outstanding issues, and performance information; prepared project updates and provided leadership with timely recommendations and escalation of unresolved issues.
• Coordinated and facilitated meetings, training activities, and implementation initiatives involving multiple stakeholders, communicating objectives, responsibilities, timelines, action items, and required follow-up.
• Analyzed workflows and operational processes, identified recurring issues and inefficiencies, and developed practical process improvements to strengthen consistency, execution, and service delivery.
• Interpreted organizational policies, procedures, and requirements and translated them into clear, actionable processes for staff and stakeholders.
• Maintained accurate, confidential, and compliance-ready records in accordance with organizational and regulatory requirements.

Special Education Case Manager | Program & Project Coordination at Fort Worth Area School Districts (2004 – Present)

• Managed multiple concurrent programs involving complex timelines, documentation, meetings, stakeholder needs, implementation activities, regulatory requirements, and defined deliverables.
• Coordinated multidisciplinary stakeholders across functions without direct authority, developing implementation plans, clarifying responsibilities, resolving issues, and maintaining alignment toward defined objectives.
• Developed and maintained schedules, program documentation, reports, procedures, tracking systems, compliance records, and action plans supporting accurate and timely implementation.
• Led formal planning and status meetings, communicating requirements, progress, responsibilities, decisions, action items, risks, and next steps to diverse stakeholder groups.
• Identified implementation, workflow, and service-delivery issues; evaluated contributing factors, coordinated corrective actions, and escalated concerns when appropriate.
• Evaluated program data, progress measures, and documentation to identify needs, recommend adjustments, and improve program effectiveness.
• Planned and delivered training, technology support, and implementation guidance to staff and stakeholders to promote successful adoption of new programs, procedures, and operational changes.
• Created standardized workflows, templates, and documentation processes that improved consistency, efficiency, communication, and execution.
• Supported change adoption by translating complex policy and procedural requirements into clear, practical guidance for staff and stakeholders.
• Maintained accountability for program outcomes while independently managing competing priorities, confidential information, deadlines, and changing operational needs.

Bachelor of Science in Social Work – Texas Christian University