Workers' Compensation Supervisor
Send a job offer directly to this candidate
Accomplished, goal-oriented professional with a comprehensive management background. A subject matter expert in all aspects of workers’ compensation insurance, with experience in training personnel and ensuring compliance with applicable industry/state regulations. Demonstrated leadership abilities in driving operations, supervising personnel, and developing strategic programs.
Exceptional communication skills, with expertise in interfacing with stakeholders and engaging in successful negotiations. Earned multiple promotions to roles of progressive responsibility throughout career; recipient of awards for exemplary performance.
Extensive experience in workers’ compensation management, including supervising teams, auditing claims, ensuring compliance, and driving process improvements.
Proven track record of leadership, achieving high audit scores, and exceeding expectations in annual evaluations.
Successfully implemented process improvements, automated workflows, and developed training materials to enhance efficiency and compliance.
Demonstrated ability to build strong relationships with stakeholders, defense attorneys, and clients, resulting in reduced risks and costs.
Sedgwick (2018-2019, 2024-Present): Currently supervises a team of examiners managing workers’ compensation claims across AL, AR, GA, FL, KY and MS.
Claims Management Inc., Walmart Home Office Risk Management (2019 - 2024): Senior Supervisor for workers’ compensation in CO and OK, achieving A+ status with auditors and implementing process improvements to reduce pending claims and enhance team engagement.
Claims Management Inc., Walmart Home Office Risk Management (2008-2018): Held various roles, including Supervisor and Senior Adjuster, managing complex claims, training new hires, and driving compliance and process improvements. Became a supervisor in 2012 and managed various states and teams ranging from 12 adjusters to three trainers.
Bachelor of Science in Education: Secondary Education (Emphasis: English) | University of Central Arkansas, Conway, AR
Workers’ Compensation Law; Leadership Essentials; Fierce Conversation
