Kashonda Fielder

Compassionate and detail-oriented professional with experience in case management, behavioral health, and client advocacy. Proven ability to support court-involved and at-risk populations through crisis intervention, care planning, and resource coordination. Holds a Master of Science in Criminal Justice with a strong foundation in sociology and social systems.

Case Manager at Next Step Care (2023-02 – Present)

• Manage a caseload of 25–40 clients, including individuals involved in court and social service systems
• Conduct 5–10 weekly assessments to develop individualized care plans
• Connect over 90% of clients to community resources such as housing, counseling, and employment services
• Maintain full compliance with documentation, reporting, and regulatory requirements
• Provide crisis intervention and collaborate with legal and healthcare professionals

Psych Tech II at Archbold Northside (2020-08 – 2023-01)

• Monitored 15–25 patients per shift in a behavioral health setting
• Assisted with group sessions and effectively de-escalated crisis situations
• Supported treatment plans and ensured patient safety and well-being

Childcare Worker at Vashti (2007-05 – 2022-07)

• Supervised 8–12 children in a residential setting
• Maintained behavioral reports and organized structured activities
• Provided mentorship and emotional support to at-risk youth

Proxy Caregiver at Legacy Village at Plantation Manor (2017-06 – 2020-01)

• Provided care for 10–15 residents per shift
• Administered medications accurately with zero errors
• Assisted residents with daily living activities and personal care

Master of Science in Criminal Justice – Grand Canyon University (2026)

Bachelor of Science in Sociology – Grand Canyon University (2022)