Kassidi Smith

Ensured accuracy of customer orders by communicating with restaurant staff Provided clear communication to restaurant staff and customer for order complications such as unavailable items and substitutions Maintained customer satisfaction rating of 98% through clear, consistent communication and careful order handling.

Doordash Driver - DoorDash - Mechanicsburg, PA

(2025-08)

• Ensured accuracy of customer orders by communicating with restaurant staff
• Provided clear communication to restaurant staff and customer for order complications such as unavailable items and substitutions
• Maintained customer satisfaction rating of 98% through clear, consistent communication and careful order handling.

Veterinary Technician - The Vet On Main, Dr. Fry's Animal Hospital - Birdsboro, PA

(2023-11 - 2025-07)

• Assisted veterinarians in appointments by providing safe and fear-free restraint
• Administered treatments, medications, and immunizations to patients under the supervision of a veterinarian
• Assisted with laboratory procedures and diagnostic tests
• Educated clients on proper pet care and medication administration
• Maintained cleanliness and organization of exam rooms and treatment areas

Barista - Brew Crumberland's Best - New Cumberland, PA

(2023-01 - 2023-05)

• Managed cash transactions and completed end of day paperwork
• Prepared and served a variety of beverages according to company standards
• Worked collaboratively with team members to ensure smooth operations
• Followed health and safety guidelines to maintain a safe working environment
• Demonstrated strong communication skills with both customers and coworkers

Veterinary Receptionist - PetVet Care Centers - Harrisburg, PA

(2021-06 - 2022-11)

• Greeting clients and patients in a friendly manner
• Scheduling and cancelling appointments
• Ensuring clients are comfortable in a clean reception area
• Performing designated call back and reminder calls per doctor's request
• Communicating with and educating clients about pet health and well-being

Barista - Brew Crumberland's Best - New Cumberland, PA

(2019-04 - 2021-04)

High School Diploma - Capitol Area School for the Arts (2018-05 - 2018-05)

High school diploma or GED - Upper secondary education - Thaddeus Stevens