Wendi Wilkin

Contracted delivery driver.

Doordash Driver - DoorDash - Greeley, CO

(2019-09)

Contracted delivery driver.

• Receive orders, promptly pick up and deliver customer orders while maintaining food safety and following traffic laws.
• Communicate with customer throughout delivery, inform of any delays and expected time of delivery.

Point of Service Charge Specialist - Banner Health - Greeley, CO

(2022-04 - 2023-04)

• Review patient records in Cerner enter charges for services provided per Banner Policy and Procedure as well as Medicare/Medicaid Guidelines
• Consistently look for opportunities for improvement and share with RI Leader per chain of command
• Maintain consistency and compliance system wide by working with other RI team members and Paramedic Services staff

Ambulance Billing Specialist - Banner Health - Greeley, CO

(2021-03 - 2022-04)

• Review Patient Care Reports submitted by ambulance crew members.
• Make corrections as needed, request correction from author of report.
• Follow state and federal guidelines for ambulance billing procedures.
• Educate ambulance personnel on new/updated Medicare guidelines.
• Ensure compliance within patient care report documents and signature forms.
• Certified Ambulance Compliance Officer.

Point of Service Charge Specialist - Banner Health - Greeley, CO

(2019-10 - 2021-03)

• Review patient records in Cerner enter charges for services provided per Banner Policy and Procedure as well as Medicare/Medicaid Guidelines
• Consistently look for opportunities for improvement and share with RI Leader per chain of command
• Maintain consistency and compliance system wide by working with other RI team members and Paramedic Services staff

Patient Access Services Supervisor-Emergency Department - Banner Health - Greeley, CO

(2016-12 - 2019-10)

• Met monthly with each team member to review monthly progress and opportunities for improvement, set goals for future months to ensure personal and system goals are met
• Process Improvement, identifying department needs to update and improve method and procedures
• Select, train, motivate, educate team members as well as using educational opportunities to ensure department is meeting accuracy, compliance, and productivity goals
• Scheduling appropriately to ensure proper amount of staff at all times while falling in line with department budget requirements.

Patient Access Services Senior Representative- Emergency Department - Banner Health - Greeley, CO

(2012-08 - 2016-12)

• Reviewed/created training materials and completed training for new team members
• Worked with Leadership and team members to meet/exceed department and system collection targets
• Consistently met exceeds expectations/extraordinary for personal and department goals

Associate's degree - Business Management - IBMC (2004-05 - 2006-08)