Kat Stecker

I have 7+ years of customer service experience in retail and child development. I have been trained in conflict resolution and effective communication.

I am a student Lighter-Than-Air Craft pilot. I have 25+ years of experience in the community which has heavy focus on the outdoors and landowner-relations.

HUDUBAM Booktraders / Bookseller

JULY 2023 - PRESENT, Clarksville, TN

• Maintained a clean, organized, and inviting store environment, resulting in an increase in customer engagement
• Trained 5 new staff members on niche book-selling software and programs
• Maintained professional relationships with several publishing houses resulting in a 50% increase in new book sales

Dutch Bros / Shift Lead

AUGUST 2023 - PRESENT, Clarksville, TN/Fife, WA

• Collaborated with other shift leads to improve communication and coordination between shifts and staff
• Successfully managed a team of 6 employees in a fast-paced food service environment, resulting in an increase in customer satisfaction
• Trained and supervised 3 new staff members, quickly bringing them up to speed with company policies, procedures, and practices

Mitchell Community College/ Associates in Arts

OCTOBER 2010 - MAY 2016