Marita Cooke

Dependable, detail-oriented professional and kinesiology graduate with experience in confidential medical records, serving and bartending, guest services, equipment rentals, retail, coaching, and facilities support. Brings strong records accuracy, document organization, customer communication, procedure compliance, discretion, and adaptability across fast-paced public-facing workplaces.

Medical Records Organizer at Overlake OB/GYN (2013-06 – 2013-08)

• Organized, scanned, indexed, and filed confidential patient records.
• Maintained accurate organization for efficient retrieval while protecting patient privacy.

Outpatient Physical Therapy Observer at Performance Physical Therapy & Family Physical Therapy (2026-06 – 2026-07)

• Completed 50+ hours observing outpatient physical therapy care at two Enumclaw clinics.
• Followed patient education, exercise instruction, clinical documentation, scheduling, and daily workflow.

Server & Bartender at Summit House Restaurant, Crystal Mountain Resort (2025-06 – 2026-04)

• Managed guest orders, payments, and service details in a high-volume resort restaurant.
• Addressed concerns and communicated across service teams to keep service accurate and attentive.

Janitorial & Facilities Support at Crystal Mountain Resort (2024-10 – 2025-03)

• Maintained clean, safe, organized guest and staff spaces throughout the resort.
• Followed sanitation procedures, restocked supplies, and adapted to changing operational priorities.

Retail Associate & Barista at Wapiti Outdoors (2024-05 – 2024-10)

• Answered customer questions and provided product education in a community-focused retail shop.
• Processed transactions, prepared beverages, and supported day-to-day store operations.

Demo Technician & Rentals Team Member at Crystal Mountain Resort (2023-10 – 2025-04)

Seasonal

• Explained rental procedures and addressed equipment fit and performance concerns.
• Maintained organized inventory and coordinated guest needs across departments.

Guest Services & Retail Associate at Crystal Mountain Resort (2023-03 – 2023-09)

• Handled high volumes of questions and transactions at Crystal Mountain.
• Resolved concerns and helped guests navigate resort services, policies, and procedures.

Freeride Coach at Crystal Mountain Resort (2015-01 – 2025-12)

Seasonal

• Led individual and group freeride instruction and tracked athlete progress.
• Communicated with athletes and families and used sound judgment in changing mountain conditions.

Sales Associate & Boot Fitter at Sturtevant's (2020-09 – 2021-06)

• Assessed customer needs and explained technical products, ski boots, and fit options.
• Processed sales and maintained accurate details for individualized service and follow-through.

Physical Therapy Intern at Corpore Sano Physical Therapy (2019-04 – 2019-07)

• Supported patient flow and observed orthopedic and bike-specific rehabilitation.
• Followed exercise programming and therapist-patient communication in a clinical setting.

Bicycle Sales Associate at Gregg's Bellevue Cycle (2016-01 – 2019-12)

• Translated technical bicycle, equipment, and body-fit information into clear recommendations.
• Maintained customer information and followed through on sales and service needs.

B.S. in Kinesiology (Exercise Science) – Western Washington University (2023-01)