Katherine Colvin

Friendly and detail‑oriented healthcare support professional with experience in patient registration, intake, scheduling, and documentation. Strong ability to communicate with patients, verify insurance, manage front‑desk workflow, and maintain accuracy in fast‑paced clinical settings. Dedicated to delivering a calm, positive patient experience.

Patient Access Representative at University Health (2016-01 – 2022-12)

• Registered patients, verified insurance, and collected co‑pays.
• Updated charts and maintained accurate documentation.
• Supported patient flow and assisted with front‑desk operations.
• Provided clear, compassionate communication to patients and families.

Ophthalmic Technician at Omni Eye Services (2007-01 – 2013-12)

• Completed patient intake, charting, and testing documentation.
• Assisted with scheduling and patient preparation.

Ophthalmic Technician at Silverstein Eye Centers (2003-01 – 2007-12)

• Registered patients, updated charts, and supported surgical scheduling.

Documentation Specialist at ICON (formerly PRA Health Sciences) (2021-01 – 2026-12)

• Managed high‑volume clinical documentation and ensured accuracy.

Administrative Coordinator at IQVIA (2020-01 – 2020-12)

• Maintained digital records and supported documentation workflows.

Bachelor's Degree – Baker University

Associate Degree – Rasmussen University