Katherine Sequeira

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Account Manager - Healthcare Services Group - Charleston, SC

(2022-08)

• Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Oversaw new business development and customer servicing.
• Liaised between account holders and various departments.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.

Retail Manager - Morrison Healthcare Food Services - Charleston, SC

(2022-04 - 2022-09)

• Exhibited excellent people skills during interaction with employees and customers.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Controlled store inventory and reviewed cash handling and operations reports.
• Trained and developed new employees for ease of transition into team.
• Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.

Assistant General Manager - Dog And Duck Pub - Charleston, SC

(2020-08 - 2021-06)

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Banquet Chef Executive - Stars Roof Top Grill - Charleston, SC

(2017-01 - 2018-08)

• Directed and managed banquet functions.
• Analyzed banquet event orders and planned and coordinated functions with catering staff to meet or exceed customer expectations.
• Managed production by adhering to preparation, plating and presentation standards and following safety regulations to deliver top quality food.
• Monitored business volume forecast and planned manpower, productivity and costs accordingly.

Executive Sous Chef - Cru Catering - Charleston, SC

(2014-01 - 2018-01)

• Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
• Established and updated staff schedules and assignments to optimize coverage of peak times.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Oversaw business operations, inventory control, and customer service for restaurant.

Culinary - Trident Technical College (2005-01)

International Business Economics - Kaplan College - Phoenix (2010-01)

High School Diploma - Wando High School (1999-05)