Kathryn Ello

Hardworking and reliable young public relations professional with experience in social media, special events, and press release writing. A dedicated individual who is creative and responsible with the ability to accept and provide feedback. Strong problem solving and decision-making skills as well as an excellent team player and ability to work independently.

Front Desk, Barrys Bootcamp, Aug 2023- present, Roslyn Heights, NY

Client Experience: Deliver first class client experience at all times

Communicating with Supervisors, Peers: Provides information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner

Greet, assist and check in clients

Respond to client's questions at the studio, per phone, Brandbot and email

Handle studio membership database, register new clients, receive membership payments and maintain client base

Full Time Educator, Lululemon Athletica, Oct 2018 ‐Aug 2023, Manhasset, NY

Responsible to effectively educate guests on the fabrics, features, fit and function of Lululemon product, culture, and the community we belong to

Receive/process stock received from warehouse, involving: unpacking, counting, tagging as required, and placing on the floor, with overflow stock in back room and stored areas

Answer phone inquiries as required

Prepare pants for hemming including pinning, completing necessary documentation

Utilize the Point of Sale cash system, process payments, refunds and exchanges and issue gift cards

Fall 2019: Holiday Expo Team

This seasonal role requires assisting the store inventory leader over the high volume holiday season

Bachelors of fine arts in public relations.