Rumble, Studio Assistant, West End, Australia September 2023- June 2024
- Opened and closed the studio, ensuring a welcoming and organized environment for members and visitors
- Assisted members and prospective clients with inquiries, resolving issues promptly and enhancing overall customer satisfaction • Ensured a clean and hygienic environment by performing regular cleaning duties and preparing wet towels for post-class use
- Made phone calls to potential clients interested in classes, effectively converting inquiries into new memberships and class sign-ups • Assisted with class preparation and logistics, contributing to smooth and efficient class experiences for participants
Reprise Media, New York, New York March 2017– May 2023 Senior Specialist, Paid Search & Paid Social
- Help build and implement campaign strategy recommendations and manage multiple project under strict deadlines
- Provide real-time optimization and thorough reporting to clients for ExxonMobil, Aetna, and CVS
- Mentor junior team members in both search and social Analyst, Paid Search & Paid Social
- Aided the team with campaign set-up, execution and optimization, keyword expansion efforts, ad copy and landing page testing for ExxonMobil
- Lead campaign strategy for Apple Search and Google Universal App Campaigns
- Communicated with internal teams to ensure alignment across marketing teams and business groups
Universal McCann, New York, New York May 2015- February 2017 Associate, Integrated Investment, Local Buying
- Assisted multiple Local buyers in various East Coast markets
- Responsible for dealing with monthly billing discrepancies, make-goods, and under delivery of campaigns
- Helped with Posts and sending out and confirming orders with each station
