Katrina Moore

Reliable and detail-oriented professional with extensive experience in office administration, schedule coordination, and customer-facing roles. Proven track record of maintaining high standards of confidentiality, optimizing daily office workflows, and managing fast-paced inventory operations. Adept at database management, client communication, and cross-departmental collaboration to ensure seamless business operations.

Fulfillment Expert at Target (2025-10 – 2026-05)

• Executed fast-paced digital order fulfillment, including picking, packing, and staging online orders for store pickup and shipping.
• Utilized inventory management technology to locate products efficiently, maintain inventory accuracy, and optimize pick paths.
• Collaborated with team members to meet strict hourly fulfillment targets during peak operational windows.
• Provided high-quality customer service on the sales floor by assisting guests with product inquiries and location assistance.

Front Office Coordinator at Nspiring Change Therapy (2023-10 – 2025-09)

• Greeted visitors and clients upon arrival, fostering a welcoming, professional, and compassionate environment.
• Safeguarded clients' rights by strictly maintaining privacy protocols and confidentiality regarding personal, medical, and financial records.
• Managed appointment scheduling for clinical staff and clients to maximize operational efficiency.
• Maintained accuracy within the company database, performing routine data entry and updating client contact records.
• Processed customer payments using point-of-sale (POS) systems in full compliance with company policies and financial procedures.
• Provided comprehensive administrative support to staff, including record filing, document digitization (scanning/copying), and official correspondence.
• Coordinated company events with external venues and communicated key logistics to staff members.
• Participated in emergency response drills and maintained up-to-date knowledge of workplace safety protocols.

Administrative Assistant Intern at Encore Jr. Sr. High School (2013-05 – 2019-08)

• Delivered reliable reception coverage to relieve primary office staff during breaks and scheduled absences.
• Managed incoming and outgoing mail, parcels, and internal correspondence for prompt distribution.
• Assisted with organizational efforts through accurate data entry, file organization, and multi-line phone management.
• Maintained office equipment functionality and monitored supply inventories to support uninterrupted office operations.
• Gathered and sorted data to assist in the preparation of school reports and administrative files.

High School Diploma – Apple Valley High School (2013-05)

Higher Education Coursework