Katrina Riley

I am excited about this role because I genuinely enjoy creating the organization, structure, and calm that allow a busy family to focus on what matters most. Through my experience supporting multiple households, along with my background in operations and technology, I have developed strong skills in home organization, meal preparation, errands, scheduling, vendor coordination, and proactively managing day-to-day details. I am dependable, adaptable, and comfortable working independently, and I take pride in anticipating needs, solving problems, and helping a household run smoothly and efficiently.

Household Manager - Private Household

(2026-02)

• Manage ongoing household operations, including meal preparation, laundry, dishes and daily upkeep in order to help maintain a consistently organized and smoothly running home with minimal direction.

Mother's Helper - Private Household

(2025-11 - 2026-03)

• Provided hands-on household support for a new mother and newborn, managing daily tasks including dishes, laundry, and meal prep to maintain a calm, organized home environment.
• Assisted with newborn care, errands, grocery shopping and restocking of household & baby supplies; allowing the family to stay home and rest while essential needs were handled efficiently with care.

Business & Technical Analyst - Hudson Homes Management

(2022-02 - 2025-10)

• Supported day-to-day operations by identifying needs, documenting processes, and ensuring nothing fell through the cracks across departments.
• Assisted with the adoption of new systems and tools, helping stakeholders navigate changes and get up to speed quickly with minimal disruption; Aided adoption by creating and maintaining clear documentation and reference materials to improve consistency and keep shared information organized.

Assistant Leasing Manager - Hudson Homes Management

(2021-04 - 2022-02)

• Managed schedules, meetings, and vendor relationships on behalf of the Leasing Manager and served as liasion for 12 leasing coordinators. Coordinated vendors and service providers to ensure properties were move-in ready for incoming residents.

Leasing Coordinator - Hudson Homes Management

(2020-10 - 2021-04)

Call Center Representative - American Airlines

(2020-01 - 2020-10)

• Managed high volumes of inbound calls to assist customers with travel planning, and complex scheduling needs while coordinating across multiple systems to deliver timely, accurate support.

Nanny & Household Manager - Private Household

(2018-01 - 2020-01)

• Provided dedicated after-school care for a non-verbal 6-year-old, supporting daily routines, therapy assistance, and evening routines while offering additional help with two younger siblings as needed.
• Managed household operations for a single-parent family of four, including calendar management, meal preparation, grocery shopping, and driving to appointments — keeping daily life running smoothly and predictably.

Bachelor of Business Administration - Entrepreneurship - University of North Texas (2013 - 2017)