Assistant Director for Technology - Florida State University Counseling and Psychological Services - Tallahassee, Florida
(2024-01)
Serves as a Senior Management Team Member and is involved in administrative decisions, strategic planning and the implementation of identified goals and initiatives
- Provides direct supervision to 10 clinical staff members
- Functions as the primary administrator for the electronic medical records system (EMR)
- Provide recommendations regarding client confidentiality and compliance with Florida statues in the storage and maintenance of clinical documentation
- Serve as the technology expert and collaborative point of content for IT issues, EMR and desktop support
- Liaises with vendors regarding technology and assessment needs
- Conducts continuous utilization reviews of staff and client data
- Assesses productivity and efficiency of staff clinical work
- Oversees data collection, presentation and reporting to internal and external stakeholders
- Oversees system and maintenance of Thagard satellite office and provide back-up management for clinical services
- Serves as a qualified supervisor for a registered mental health counseling intern
Statewide Quality Assurance Manager - Florida Department of Corrections - Tallahassee, Florida
(2022-05 - 2024-01)
- Investigated complaints and non-compliance issues related to provision of mental health services within FDC's institutions
- Documented internal audits and other quality assurance activities for all mental health services within FDC institutions
- Collected, compiled and analyzed quality assurance data identify areas in need of improvement in the mental health delivery system in FDC
- Prepared and presented data analysis reports to all stakeholders within FDC, contract vendors and other state agencies
- Reviewed corrective action plans for areas identified as in need of improvement
- Facilitated hiring and credentialing of all new employees and contractors for FDC's Office of Health Services – Mental Health
- Managed memorandums of agreement regarding provision of mental health care within FDC by other vendors and state agencies
- Completed agendas and facilitates all meetings for FDC's Office of Health Services – Mental Health
Statewide Mental Health Re-entry and CAP Coordinator - Florida Department of Corrections - Tallahassee, Florida
(2019-04 - 2022-05)
- Provided direct oversight of the statewide mental health re-entry program in the Florida state prison system
- Monitored the statewide implementation of release planning for inmates with mental health continuity of care requirements
- Oversaw the performance by the health care contractor to ensure compliance with contractual terms and conditions and FDC policies and procedures
- Liaised with state agencies and other community stakeholders
- Monitored contracts with these entities that provide the mental health continuity of care within communities of release
- Reviewed, approved and monitored compliance with corrective action plans (CAP) that result from statewide contract monitoring of outpatient and inpatient mental health units
Mental Health Professional - Florida Department of Corrections/Corizon/Centurion of Florida - Blountstown, Florida
(2010-06 - 2019-04)
Worked at Columbia CI, Apalachee CI, Jefferson CI, Wakulla CI/Annex, Liberty CI and Calhoun CI
- Conducted weekly, biweekly and monthly individual counseling and case management sessions with adult male inmates aged 18 to 70 diagnosed with psychotic disorders, mood disorders, personality disorders and intellectual deficits who are housed in open population and in confinement units
- Performed crisis intervention with clients in distress to determine risk of harm to self and others and to determine appropriate level of care
- Completed daily risk assessments for clients housed on suicide watch status
- Completed biopsychosocial assessments to determine diagnoses and treatment needs according to DSM-V diagnostic criteria
- Developed and maintained individualized treatment plans and progress notes with DSM-V diagnoses according to given timelines
- Completed case consultations with staff psychologist and psychiatrist to clarify and finalize treatment plans
- Referred clients to a higher level of mental health care within the state prison system if they cannot be maintained at the outpatient level
- Helped clients find community-based services upon their release from prison to facilitate continuity of care and reduce recidivism
- Provided education for clients' families regarding the facility's mental health policies, procedures and available treatment
- Provided training regarding mental health policies, procedures and available treatment for security and administrative staff who have direct client contact
- Completed biweekly and monthly audits of my work to ensure compliance with FDC's policies and procedures
