Kaya Amos

Interact positively with the customers and supporting them with finding needed items, answering questions while applying all sales and coupons and doing transactions with cards and or counting cash Maintain and clean and organized establishment Handle merchandise returns and exchanges

customer service/ floor associate at Ellie Jayne (2018-06 – 2019-07)

• Interact positively with the customers and supporting them with finding needed items, answering questions while applying all sales and coupons and doing transactions with cards and or counting cash
• Maintain and clean and organized establishment
• Handle merchandise returns and exchanges
• Resolve customer grievances efficiently to build customer loyalty
• Assemble displays for marketing and upselling items server/ bartisa at D’egg & cafe milo
• Gained experience managing time and multitasking while waiting tables.
• Providing great customer service while having a good work ethic in a fast paced environment.
• Collaborated with other servers and the kitchen staff to ensure order accuracy and communication skills.
• Set up the espresso machines and make coffee as ordered along with breaking down the machine
• Fast pace; running own food and bussing own tables day care assistant at Daycare (2021 – 2024)
• Work as a team with a co-caregiver to provide a safe and nurturing environment for up to 12 children (10 months to 4 years old).
• Maintain a clean environment and sanitized environment.
• Communicate and coordinate with parents to understand each child’s needs along with discussion regarding their child’s behaviors.

sales associate at Food Lion (2020-01 – 2021-08)

• Greet customers upon store entry
• Provide customer service
• Operate cash register
• Handle cash transactions
• Maintain tidy work area event programming; sisterhood coordinator at ODU Alpha phi
• event programming (fall 21’ to fall 22’) sisterhood coordinator (fall 22’ to fall 22’)
• Networking with other on campus organizations
• Working with Alpha phi advisors
• Working with others with the planning process
• Planning and ordering supplies
• Setting up and organizing the events
• Getting pictures and content at the event family services specialist at Buckingham DSS (2024-09 – Present)
• Documenting referrals that come in on in-take
• Visit schools to have one on one interviews with children
• Do monthly visits to clients homes and performing drug screens
• Scheduling clients in treatment facilities and scheduling family meeting with the agency’s contacted facilitator
• Go to court as need and work with the guardian ad litems’
• Be there for my clients on my workload and support them server at BJ’s Brewhouse
• Work within a team, cleaning and setting up the restaurant
• Greeting customers and giving them consistent customer service
• Using the POS system and handling money
• Running own food and bussing tables along with having 6-7 tables

Bachelor of science in psychology. Minor in Criminal Justice – Old Dominion University (2024)

Advanced diploma – Buckingham county high school (2020)