Kayla Miller

Entry-level Cybersecurity Analyst with experience in compliance, auditing, risk assessment, and data validation. Skilled in analyzing large datasets using SQL, Python, and Excel to identify anomalies, investigate discrepancies, and improve operational accuracy; currently pursuing a bachelor's in computer Forensics with an associate's degree in Cybersecurity.

AUDITOR/QUALITY ASSURANCE SPECIALIST at ARKANSAS DEPARTMENT OF HUMAN SERVICES (2025-03 – Present)

• Conducted Security-focused audits and data validation reviews across multiple government and third-party electronic interfaces (SOLQ, DOL, SSA, etc.)
• Utilized Excel-based analysis to identify data anomalies and investigated discrepancies.
• Performed compliance reviews to ensure adherence to state and federal regulations, policies, and procedural standards.
• Investigate system and user errors, document findings, and provide recommendations that improve operational accuracy.
• Created detailed reports and visualizations to summarize audit findings and support data-driven decision-making.

SURGE (PROCESSING) SUPPORT/ELIGIBILITY SPECIALIST at DELOITTE CONSULTING (2023-06 – 2024-09)

• Analyzed and validated data from multiple electronic sources to ensure accuracy, integrity, and regulatory compliance.
• Utilized statistical techniques to streamline eligibility determinations across Medicaid, SNAP, TANF, and other assistance programs.
• Applied cybersecurity and privacy awareness principles while handling confidential client information.

SOCIAL MEDIA COORDINATOR at LOVE BY MICHAEL (2022-03 – 2023-07)

• Book meetings with potential clients for brand promotion
• Assist the team on how to increase web traffic in alignment with marketing strategies
• Monitor social media platforms for the CEO
• Interview, hire, and train new employees
• Maintain current and potential client contact information on a spreadsheet for the CEO

MACHINE OPERATOR at DIVERSITECH (2021-01 – 2022-07)

• Maintain, fix, and operate various types of mechanical and computer-operated machinery
• Adhere to safety regulations and guidelines
• Oversee training of new or junior machine operators
• Meet daily production goals set forth by management

CLERICAL ASSISTANT (SUMMER INTERN) at DEPARTMENT OF HUMAN SERVICES (2012-07 – 2022-07)

• Greeted customers and provided guidance for appropriate services (TANF, Food Stamps, Medicaid)
• Assisted in SDLC Business requirements (planning, design, development, and maintenance) of new filing system for case workloads
• Cross-referenced with community organizations to help with utility assistance, rent, clothing, food/shelter
• Prepare appointment schedules for employees

Bachelor of Science in Computer Forensics – Strayer University (2026)

Associate of Arts in Cybersecurity – Strayer University (2023 – 2026)