Administrative Assistant - Community Research Foundation (CRF) - San Diego, CA
(2024-10 - 2026-06)
- Handles office needs for a Crisis Program that caters to adults on the Autism spectrum.
- Answers inbound phone calls and delegates to correct staff. If necessary, make use of emergency procedures.
- Maintains office safety through weekly, monthly and quarterly checks of the facilities and vehicles.
- Creates team calendar monthly, takes detailed notes during weekly meetings, prepares/updates client records and supports all needs of the Program and Program Director.
- Responsible for making new projects/materials for the program to utilize in treatment or to distribute to clients.
Academic & Career Coach - College Living Experience (CLE) - San Diego, CA
(2025-09 - 2026-03)
- Supports the needs of a cohort of 8 college students on the autism spectrum, with a varying level of support needs
- Explores career interests with students by attending workshops, resume-building, and volunteering
- Assists with immersing students in group socials settings for social growth
- Promotes student academic success with tutoring, advising, and course planning
Patient Service Representative - Spinezone (Livara Health, Inc) - Del Mar, CA
(2023-11 - 2024-10)
- Provided excellent customer service for a Physical Therapy clinic with a large patient volume.
- Managed the schedule for this clinic, individually.
- Well-versed in contracted Insurance policies and verifying patient eligibility.
- Processed new patients via registration process and checking in existing patients.
- Answered high volume of phone calls for all clinics to help support direct patient needs.
Credentialing Specialist - Aya Healthcare - Remote, CA
(2022-10 - 2023-07)
- Managed coordination of essential supplies and documentation for a minimum of 120 traveling staff across the nation, ensuring adherence to standards across 15 or more diverse facilities.
- Coordinated the assignment and completion of competency exams, licenses, certifications, lab orders, and vital appointments, to contribute to streamlined operations.
- Skillfully facilitated communication and deadline compliance between travel nursing staff and Aya staff.
Community Health Specialist – Enhanced Care Management Program - Family Health Centers of San Diego - San Diego, CA
(2021-10 - 2022-10)
- Proficient in conducting high-volume outreach to facilitate program enrollment, within high-risk, sensitive, and minority populations on Medi-Cal.
- Skilled in comprehensive case management, including coordinating appointments and transportation, establishing treatment-focused SMART Goals, offering referrals to external resources for housing and benefits, resolving conflicts, and managing medication.
- Experienced in accurate and efficient data entry across various platforms, including Electronic Health Records (EHR) and other relevant systems.
