Keisha S. George

Secure a position in office support and customer service with the purpose to utilize, enhanced interpersonal and technical skills which would contribute to the goals of the organization and my professional growth.

Direct Support Personnel - Community Systems INC

(2024-07)

• Support Individuals with disabilities
• Take client out for recreational activities and appointments
• Encourage and Support client with needs
• Support client with accomplishing goals
• Support client with understand choices
• Advocating for client when necessary
• Prepare healthy and nutritious meals
• Assist with baths and showers
• Assist client plan vacations
• Assist with keeping the living environment clean
• Transport client back and forth to activities and appointments
• Document clients day in electronic system
• Administer medications

Clinical Operations Coordinator - Children National Medical Center

(2021-04)

• Greet and welcome Patients and Families
• Help check patients in and out when the clinic is short staffed
• Order supplies for the unit
• Work on various work list
• Obtain authorizations and referrals for multiple specialties
• Supervise CORE staff
• Work together with doctors to coordinate care for patients
• Manage Providers schedules
• Resolve invalid insurance list and self-pay list
• Train all onboarding staff
• Resource for staff
• Reconcile time of service collections
• Interview new staff candidates
• Process Payroll
• Obtain Authorizations from Insurance companies for patients
• Account revision for patient's accounts by researching missing charges and notes
• Support front desk COR's
• Tran all new staff
• Keep staff updated on all clinical updates

Clinical Operations Representative - Children National Medical Center

(2021-04)

• Greet and welcome Patients and Families
• Register Patients to the clinic by update patients Insurance and other demographic information
• File patient's paperwork through electronic system
• Answer phone lines and direct calls appropriately
• Request Medical records form outside hospitals and Physician's offices
• Stock unit with supplies for functionality of the unit
• Print Patients chart for transports to other Medical Facilities
• Request Authorizations and Referrals from Insurance companies
• Verify patient's Insurance through electronical system or by phone
• Process co-pays through electron system
• Obtain Referrals and Consults for patients
• Obtain Authorizations from Insurance companies for patients
• Account revision for patient's accounts by researching missing charges and notes
• Support front desk COR's
• Tran all new staff
• Keep staff updated on all clinical updates

Unit Technician - UM PG Hospital

(2018-06 - 2021-04)

• Team Lead night shift
• Supervised night shift administrative staff
• Filling in other areas when short staffed
• Greet and welcome Patients and Families
• Patient Chart Set Up
• Have proper documentation ready for functionality of patient unit
• File doctors' paperwork in patient chart accordingly
• Clean all medical equipment using cleaning protocol
• Discharge and admit patients using electronic system
• Answer phone lines and direct calls appropriately
• Review patient charts for HIPPA violations
• Break down fax and file all transport flow sheets
• Request Medical records form outside hospitals and Physician's offices
• Enter CCHD results into electronic system
• Supervise and maintain quality control for administrative staff
• Run monthly reports for mistakes and corrections
• Trained oncoming staff

Medical Office Assistant- PRN - Johns Hopkins Community Physicians

(2019-10 - 2020-07)

• Greet and welcome patients and families by check patients into electronic system
• Process co-pays through electronic system and verify patient's insurance
• Prepare needed documents for functionality of the office
• File doctor's reports
• Check patients out after appointments using electronic system
• Answer phone lines and direct calls appropriately
• Review patient charts for HIPPA violations
• Request medical records from outside hospitals and Physician's offices
• Sterilize and Clean medical equipment
• Request medication refills for patients

Medical Unity Secretary (NICU) - MedStar Georgetown University Hospital

(2010-02 - 2017-05)

• Greet and welcome Patients and Families
• Team Lead evening shift
• Provided support for sister units
• Order supplies for unit functionality
• Enter Medical Orders (labs and X-rays)
• Register Patients to the unit by having necessary paperwork for the unit functionality
• Discharge and Admit patients using electronic system
• Answer multiple phone lines and direct calls appropriately
• File all Progress notes and Lab results
• Transport lab samples to the lab
• Copy patient charts for transports to other Medical Facility
• Assist with train new support staff
• Review patient charts for HIPPA violations
• Request Medical records form outside hospitals and Physician's offices

H.R Specialist Assistant - D.C Department of Human Resources

(2006-08 - 2013)

• Guide employees through the hiring process
• Explain compensation and benefits
• Answer questions concerning
• Managed payroll for timely and accurate compensation for employees
• Verify employment and wages for employees
• Answer phones
• Assist specialist with workflow
• Trained oncoming staff
• Order supplies for office
• Assisted in recruiting new hires

City Government Office HR - D.C Department of Human Resources (2006-08)

Office Automation Certificate - Microsoft Windows XP, Word, and Excel - The Training Source, Inc., Seat Pleasant, MD (2006-05)

Certificate - Project Empowerment Employment Training Program - D.C. Department of Employment Services, Washington, DC (2006-04)

Certified Nursing Assistant Course - Community Training Program, San Fernando, Trinidad, WI (2003-06)

High School Diploma - Prince Town Senior Comprehensive School, Trinidad, WI (2001-05)