Founder & Operations Manager at Magical Mix Entertainment (2023-01 – Present)
Lead end-to-end planning and delivery of live event projects, translating client objectives into coordinated execution plans across logistics, staffing, and production.
- Program & Project Delivery: Oversee full lifecycle of entertainment service projects—from client intake and scope definition through execution and post-event review—ensuring alignment with timelines, budgets, and quality standards.
- Cross-Functional Coordination: Manage event logistics, staffing, and equipment setup across multiple concurrent engagements, maintaining seamless communication among clients, vendors, and team members.
- Team Leadership: Recruit, train, and manage contracted event staff, establishing performance standards for improved customer satisfaction.
- Financial & Resource Management: Develop pricing models, manage contracts, and track budgets to optimize profitability and resource allocation across projects.
- Operational Systems Development: Implement repeatable processes and service standards that enhance scalability, consistency, and client satisfaction, positioning the business for growth.
Program Lead – Special Education Services at Rochester School for the Deaf (2024-08 – 2025-02)
Directed complex service programs supporting students with multiple disabilities and behavioral needs, integrating multidisciplinary teams and data-driven planning to achieve program objectives in a regulated education environment.
- Program Delivery & Oversight: Managed end-to-end coordination of specialized education service programs, aligning goals, resources, and timelines to ensure consistent delivery and measurable outcomes.
- Cross-Functional Collaboration: Led multidisciplinary teams of educators, therapists, and behavioral specialists to execute individualized service plans, improving engagement and intervention effectiveness.
- Data-Driven Decision Making: Used assessment data and performance metrics to guide program execution, resource allocation, and continuous improvement strategies.
- Stakeholder Communication: Partnered with leadership, families, and external agencies to maintain transparency, resolve issues, and align support strategies with organizational priorities.
- Compliance & Risk Management: Maintained full adherence to state and federal education and disability service regulations, ensuring audit readiness and program integrity.
Program Lead – STEM Initiatives at Rochester School for the Deaf (2022-08 – 2024-07)
Directed project-based learning programs integrating STEM and technology initiatives, coordinating cross-functional teams and resources to deliver measurable outcomes in a specialized education environment.
- Program Planning & Execution: Designed and implemented project-based initiatives—including video production and Drone Club programs—aligning objectives, timelines, and resource plans to ensure delivery.
- Cross-Functional Collaboration: Coordinated educators, specialists, and support staff to align curriculum, student engagement strategies, and performance tracking systems.
- Stakeholder Engagement: Built strong relationships with families, staff, and leadership through clear communication and transparent progress reporting.
- Performance & Data Management: Managed program scheduling, resource allocation, and KPI tracking to monitor progress and inform leadership decisions.
- Continuous Improvement: Applied data-driven insights to refine program design and improve student participation and learning outcomes.
Program Operations – Early Childhood Education at Rochester School for the Deaf (2021-10 – 2022-08)
Managed daily operations and program delivery for early childhood education services supporting students with developmental and behavioral needs.
- Program Oversight: Directed early childhood education initiatives, aligning staffing, scheduling, and resource allocation with program goals and compliance requirements.
- Process Optimization: Implemented structured behavioral and engagement strategies that improved classroom outcomes and service consistency.
- Cross-Functional Coordination: Collaborated with special education teams to develop individualized service plans and targeted interventions.
- Data & Compliance Management: Maintained documentation, reporting systems, and regulatory adherence to ensure program integrity and audit readiness.
- Stakeholder Communication: Partnered with administrators and families to align expectations, share progress updates, and strengthen program transparency.
