Keith Wilson

Dynamic Strategic Account Manager with 20+ years of sales experience and a proven track record in managing over 600 clients. Skilled in relationship-building, sales strategies, and ensuring exceptional customer experiences. Strong managerial background, adept at leading teams to exceed targets and deliver results. Committed to fostering long-term client partnerships and driving business growth.

Account Executive II - Lightspeed Networks - Redmond, OR

(2026-05)

Lightspeed Networks delivers business fiber internet to 134 communities across the Pacific Northwest.

• Closed 9 commercial service agreements totaling $64,500 in revenue within the first three months.
• Manage sales activity in Salesforce, including correspondence, attachments, and work orders.
• Prospect new business and develop strong client relationships.
• Maintain a professional, organized, and timely sales process.

MDU Senior Account Manager - TDS Telecom - 40 states

(2025-01 - 2026-05)

TDS Telecom is a telecommunications company that provides high-speed internet, TV, and phone services to communities across the United States.

• Managed 600+ accounts, driving revenue through upselling, cross-selling, and new business development.
• Helped increase nationwide MDU partner penetration by 5% in 2025.
• Built and maintained long-term client relationships to support retention and revenue growth.
• Collaborated with sales, engineering, operations, and technical teams to deliver fiber-optic solutions.
• Negotiated contracts, resolved complex issues, and ensured seamless customer service and success.

MDU Account Manager - TDS Telecom - 8 states

(2022-11 - 2024-12)

• Managed TDS MDU contracts and proposals across five states, driving bulk agreements, renewals, and exclusive marketing partnerships.
• President's Club Winner for highest sales within the MDU team, generating over $1M in revenue.
• Built and maintained relationships with C-suite executives, property owners, and key stakeholders.
• Ensured contract and market compliance with TDS standards, protocols, and procedures.
• Expanded business through strategic partnerships, client retention, and new opportunities.

Direct Sales-Account Relations - TDS Telecom - Bend, OR

(2021-11 - 2022-11)

• Drove revenue through direct sales and new customer acquisition across Central Oregon, averaging 50+ RGU sales per month.
• Built and maintained strong community partnerships to expand brand awareness and sales opportunities.
• Maximized sales opportunities through consultative selling and strong customer relationships.
• Prioritized customer satisfaction while consistently working to exceed performance goals.
• Developed internal and external partnerships to support sales growth and long-term business relationships.

Consumer Sales Representative - TDS Telecom - Bend, OR

(2020-11 - 2021-11)

• Consistently exceeded KPIs by 10-20% through service add-on, and solution-based selling.
• Leveraged strong product knowledge, closing techniques, and rapport-building skills to drive revenue and maintain high close rates.
• Trained and mentored new associates, improving sales proficiency and customer engagement.
• Provided team leadership that strengthened morale, camaraderie, and overall team performance.

Bartender/Team Lead - Bistro 28 - Bend, OR

(2019-01 - 2020-03)

Casual Fine Dining restaurant serving classic American fare with a southern emphasis.

• Mentored staff in wine education, presentation, and sales techniques.

Front of the House Manager - 5 Fusion - Bend, OR

(2014-06 - 2019-01)

James Beard nominated restaurant serving Asian fusion cuisine.

• Partnered with Owner and Chef to hire, train, and develop staff.
• Exceeded quarterly labor and product cost targets by 3% annually.
• Fostered a collaborative, accountable team culture focused on exceeding guest expectations.

Sales Representative - On Premise - Young's Market Company - Portland, OR

(2013-01 - 2014-05)

Leader in Wholesale and distribution of wines, spirts, and select beverages.

• Managed 40+ accounts, building strong client relationships and driving beverage sales.
• Utilized effective product presentation and rapport-building techniques to increase sales.

Associates Degree - Clark College (1998-09 - 2001-05)