Kelli Nelson

Dynamic and results-driven professional with extensive experience at FedEx Ground, excelling in timely deliveries and safety compliance. Proven ability to optimize routes and enhance customer satisfaction. Skilled in forklift operation and committed to teamwork, consistently exceeding performance metrics while maintaining high standards of service and safety.

Order Picker - Dick Blick - Galesburg, IL

(2025-09)

• Operated pickers and forklifts to efficiently locate and retrieve items.
• Maintained accurate inventory records using warehouse management systems.
• Collaborated with team members to streamline order fulfillment processes.
• Conducted quality checks on products before shipment to ensure accuracy.
• Implemented best practices for packing orders to minimize damages during transit.
• Reduced order processing time with the use of RF scanning equipment and inventory management software.
• Performed proper lifting and handling techniques to maintain safe working environment.
• Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
• Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
• Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.

Route Driver - FedEx Ground - Bushnell, IL

(2020-07 - 2025-10)

• Ensured timely delivery of packages to designated routes while adhering to safety protocols.
• Conducted pre-trip vehicle inspections to maintain operational efficiency and safety standards.
• Managed daily route schedules, optimizing delivery times through effective planning and navigation.
• Collaborated with team members to streamline loading processes and enhance delivery accuracy.

Vending Route Driver - Hoi Vending - Galesburg, IL

(2016-08 - 2020-07)

• Operated vending route efficiently, ensuring timely delivery and restocking of machines.
• Conducted regular inventory checks to maintain optimal product levels and minimize stockouts.
• Resolved customer inquiries and issues promptly, enhancing service satisfaction and loyalty.
• Maintained cleanliness and functionality of vending machines through routine maintenance and troubleshooting.

Housekeeper and Laundry Aid - Abingdon Care Center - Abingdon, IL

(2008-03 - 2016-08)

• Maintained cleanliness and sanitation standards in patient rooms and common areas.
• Conducted regular inspections to ensure compliance with health regulations and safety protocols.
• Trained new staff on cleaning techniques and proper use of equipment.
• Developed efficient cleaning schedules to optimize workflow and minimize disruption to residents.

Assistant Manager - Sam's Club - Peoria, IL

(1986-10 - 2006-12)

• Led team in executing daily operations, ensuring compliance with company standards.
• Streamlined inventory management processes to enhance accuracy and efficiency.
• Trained and mentored staff on customer service best practices and operational procedures.
• Implemented promotional strategies that increased member engagement and satisfaction.

High School Diploma - Galesburg High School (1983-06)