Customer Experience Manager
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Customer service leader with over 23 years of experience in driving team excellence and customer satisfaction through strategic planning and situational leadership. Expert in optimizing service operations, building award-winning teams, and enhancing customer retention. Passionate about fostering a collaborative environment to achieve outstanding financial results and continuous improvement.
Customer service leader with over 23 years of experience in driving team excellence and customer satisfaction through strategic planning and situational leadership. Expert in optimizing service operations, building award-winning teams, and enhancing customer retention. Passionate about fostering a collaborative environment to achieve outstanding financial results and continuous improvement.
High School Diploma. Some college. LOTS of hands-on experience.