Kelly Haven

Motivated and personable professional with strong experience in customer service, front office operations, administration, and client relations. Currently an undergraduate student at University of Arizona pursuing a career in nursing with a long-term passion for medical aesthetics and patient-centered care. Skilled in communication, scheduling, problem-solving, multitasking, and creating welcoming experiences for diverse clients.

Background includes accounting, student services, event support, project management, leadership, mentorship, and healthcare-related training. Known for professionalism, organization, and building positive relationships while maintaining efficiency in fast-paced environments. Eager to contribute strong service skills, reliability, and enthusiasm to a team!

Undergraduate Student Assistant at University of Arizona - NASA (2024-07 – Present)

• Represented the Center at multiple orientation events, providing information and resources to incoming students.
• Developed professional skills in communication, organization, and student support.
• Assisted students with everyday campus needs, offering guidance and resources to enhance their academic experience.

Night Shift Waitress at IHOP (2025-03 – 2026-04)

• Provided attentive and efficient table service during late-night shifts, ensuring customer satisfaction in a fast-paced environment.
• Assisted with closing and clerical duties, including cleaning, restocking, and organizing the dining and service areas.
• Handled cash and card transactions accurately, including balancing registers at the end of the shift.
• Ensured compliance with health, safety, and sanitation standards during food handling and service.

Arizona Nursing Inclusive Excellence Intern at University of Arizona - ANIE (2024-05 – 2024-07)

• Participated in academic enrichment and mentorship programs, including pre-nursing coursework and apprentice clinical experiences.
• Volunteered in community service initiatives, including local food drives and assisted living centers, supporting health and wellness for diverse populations.
• Attended professional development events, including health conferences in Flagstaff, to gain insights into the nursing field and emerging healthcare practices.
• Assisted with program activities and student engagement, promoting diversity, inclusion, and academic success among underrepresented nursing students.
• Developed skills in patient care support, community outreach, and educational mentoring, enhancing readiness for a nursing career.
• BLS/CPR certification

Financial Aid Peer Advisor at University of Arizona - NASA (2023-08 – 2024-05)

• Led FAFSA workshops, guiding students through the financial aid application process.
• Conducted one-on-one meetings with undergraduate students to discuss scholarship opportunities and funding strategies.

General Accounting Intern at Office of the Controller - General Accounting (2023-05 – 2023-08)

• Assisted in the management of balance sheets, ensuring compliance with accounting standards, which enhanced my understanding of financial reporting; Microsoft Excel
• Successfully processed ICRs for various departments, demonstrating my ability to collaborate and communicate effectively across teams to meet deadlines.
• Participated in team meetings, contributing insights and learning to navigate the challenges of a fast-paced accounting environment, which improved both my problem-solving skills and professional confidence.

Waitress/Cashier at Quality Inn (2021-06 – 2023-07)

• Provided exceptional customer service during seasonal banquets, ensuring all guests felt welcomed and valued.
• Managed cashier duties with accuracy, handling cash and credit transactions while maintaining a friendly demeanor.
• Collaborated with a diverse team to overcome challenges during peak hours, enhancing our service speed and creating a positive atmosphere.

Bachelors of Science in Nursing Major | Business Administration Minor – University of Arizona (2023-08)

High School Diploma – Window Rock High School (2019-08 – 2023-05)