Kelly Winters

Healthcare and life sciences strategy professional with over a decade of experience in clinical operations, program management, and organizational transformation. Combines deep healthcare expertise, military leadership, and an MBA in Healthcare to deliver data-driven solutions, optimize commercial operations, and guide strategic growth. Adept at leading cross-functional teams, managing client engagements, and translating complex clinical insights into actionable business strategies.

Expert Healthcare Consultant at CRITICAL INNOVATIONS LLC (2023-06 – Present)

• Led strategic evaluations of medical equipment and field operations, delivering actionable recommendations to optimize patient outcomes and reduce costs in military and austere environments.
• Applied advanced healthcare knowledge to assess operational readiness, identify efficiency gaps, and design process improvements aligned with industry best practices.
• Partnered with cross-functional stakeholders to develop solutions supporting rapid adoption of innovative medical technologies, improving care delivery in field scenarios.

Pediatric Nurse Practitioner at PEDIATRIC EMERGENCY DEPARTMENT / US Acute Care Solutions (2023-10 – Present)

• Directed clinical operations for diverse pediatric patient populations, integrating evidence-based practices to improve throughput, enhance patient satisfaction, and optimize resource allocation.
• Collaborated with multidisciplinary teams to identify and implement operational improvements, translating clinical insights into actionable strategies for performance optimization.
• Collected and analyzed patient care data to support quality improvement initiatives and guide decision-making.

Pediatric Nurse Practitioner at IMAGINE PEDIATRICS (2025-11 – 2026-02)

• Delivered acute pediatric care across virtual and in-home settings in Washington, DC, managing urgent, complex presentations to prevent unnecessary ED and hospital utilization while maintaining high clinical quality standards.
• Developed and executed individualized, data-driven health planning using clinical protocols and real-time patient information to optimize outcomes for medically complex pediatric patients.
• Collaborate closely with multidisciplinary care teams and operations staff to align clinical workflows, escalation pathways, and home-visit logistics with organizational goals, improving care coordination and service efficiency.

Pediatric Nurse Practitioner at PM PEDIATRICS (2024-08 – 2025-11)

• Oversaw high-volume urgent care services for patients up to age 26, ensuring operational efficiency and adherence to quality standards.
• Developed individualized care plans informed by patient data, leveraging analytics to identify trends and drive care optimization.
• Partnered with operational staff to align workflows with organizational goals, improving service delivery.

Nonprofit Operations Intern at CARDS FOR HOSPITALIZED KIDS (2024-05 – 2024-07)

• Managed and analyzed donor and volunteer engagement data to identify growth opportunities and improve outreach effectiveness.
• Led operational process improvements for logistics, resulting in enhanced efficiency and reduced turnaround times for fundraising initiatives.
• Developed and executed community engagement strategies, driving a measurable increase in volunteer participation.

Adjunct Pediatric Professor at WEST COAST UNIVERSITY (2018-03 – 2024-07)

• Served as a guiding force mentor/Instructor for the undergraduate nursing students' generation of healthcare professionals during pediatric rotations over a 15-week semester, fostering a culture of excellence and innovation from infancy to adolescence.
• Showcased proficiency in pediatric medication administration, physical examinations, and diagnostic assessments, leveraging insights to drive continuous improvement and academic excellence.
• Empowered 12-20 students per quarter with essential skills in discharge education and instructions, instilling a holistic approach to patient care aligned with quality healthcare management principles.

Pediatric Nurse Practitioner at PEDIATRIC EMERGENCY DEPARTMENT / HARBOR UCLA, Los Angeles County/Harbor -UCLA Medical Center (2018-04 – 2023-10)

• Led pediatric readiness transformation initiative across 24 community hospitals in collaboration with Los Angeles County EMS, aligning emergency care delivery with national best practices.
• Designed and facilitated training programs for emergency staff, enhancing capabilities in pediatric resuscitation and crisis management.
• Used quantitative and qualitative data to track performance improvements and identify further opportunities for operational optimization.

Pediatric Nurse Practitioner at PEDIATRIC EMERGENCY DEPARTMENT / BAKERSFIELD MEMORIAL (2022-12 – 2023-08)

• Delivered high-quality care to underserved communities, leveraging evidence-based protocols to improve access and outcomes.
• Conducted needs assessments for rural pediatric populations to inform strategic service delivery planning.
• Partnered with community stakeholders to align emergency care services with local health priorities.

Career Counselor / Patient Administration / Transportation at UNITED STATES ARMY (2002-09 – 2014-09)

Deployment Kuwait 08-09

• Led cross-functional teams of up to 30 personnel, managing strategic operations, training, and compliance in high-stakes environments.
• Conducted operational audits, analyzed personnel data, and implemented performance improvement strategies to enhance readiness and efficiency.
• Spearheaded healthcare process improvements in a 284-bed hospital, leveraging data systems to improve patient administration accuracy and timeliness.

Master of Business Administration in Focus on Healthcare – THE GEORGE WASHINGTON UNIVERSITY, School of Business (2026-01)

Master of Science in Nursing & Clinical Nurse Specialist – UNIVERSITY OF CALIFORNIA LOS ANGELES (2017-06)