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Kelsey Bolander

Kelsey Bolander

Associate, Business Operations

Talent
Chicago, ILMember since June 17, 2026
Customer Service
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Customer Service

About

Venture capital firm investing in climate technology and sustainable innovation

Experience

Associate, Business Operations - Energize Capital - Chicago, IL

(2025-08)

Venture capital firm investing in climate technology and sustainable innovation

  • Coordinate office operations and workplace experience for employees, visitors, and external guests
  • Manage scheduling, vendor communications, and day-to-day administrative support
  • Assist with event logistics and hospitality planning for team meetings and company gatherings
  • Maintain a welcoming, organized, and professional office environment while supporting multiple priorities

City Manager, Chicago Projects & Events Lead - Base - Chicago, IL

(2024-10 - 2025-08)

Venture-backed social club startup connecting members through curated events

  • Coordinated and hosted 7–10 weekly hospitality and community events for groups ranging from 8–200 attendees
  • Served as a primary guest-facing representative, welcoming attendees and creating positive, engaging experiences
  • Managed event communications, registrations, confirmations, venue coordination, and day-of logistics
  • Built strong relationships with venue partners and vendors to ensure seamless operations and high service standards
  • Resolved guest questions and last-minute issues while maintaining a professional and hospitality-focused approach
  • Collaborated across teams to improve member satisfaction and overall guest experience

Manager, Community & Partnerships - Creatively - NYC (Remote)

(2021-12 - 2024-07)

  • Managed relationships with 50+ client and brand partners, ensuring a high level of service and responsiveness
  • Coordinated virtual and in-person events, workshops, and community programming
  • Scheduled meetings, managed communications, and supported daily operations across multiple stakeholders
  • Served as a trusted point of contact for clients, partners, and community members

Receptionist (Seasonal - College Summers) - Scot Pump - A Wilo Company - Cedarburg, WI

(2017-06 - 2020-08)

  • Served as the first point of contact for visitors, vendors, and incoming calls, providing professional customer service and administrative support
  • Managed phone routing, scheduling, mail distribution, filing, and office coordination for a busy manufacturing office
  • Assisted with accounting and clerical tasks while maintaining organized records and supporting daily operations
  • Welcomed guests and directed visitors, helping create a professional and positive front-office experience

Server and Drink/Food Runner - Crooked Pint Ale House - Minneapolis, MN

(2016-09 - 2020-05)

  • Delivered attentive service in a high-volume restaurant environment adjacent to a major sports venue
  • Managed guest seating, waitlists, and front-of-house flow during peak service periods
  • Delivered food and beverages efficiently while coordinating with kitchen and service teams
  • Assisted guests with requests and resolved issues to ensure a positive dining experience

Education

BA - Mass Communications - University of Minnesota - Twin Cities (2020-05) Minneapolis, MN

Skills

AssociateBusiness Operations

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